Should You Clean Up Before The Cleaner Comes?

Should You Clean Up Before The Cleaner Comes?

Ask Mrs Mopp... Cleaning Articles & Guides Mrs Mopp Blog Spot

People think it’s hilarious when I say I have to clean up for the cleaners. So should you clean up for your cleaner? The answer to this has to be ‘No’! But if the question was “Should you tidy up for your cleaner,” then the answer is most definitely yes.

Essentially, I believe you pay a cleaner to clean and not to tidy up. You will get a lot more for your money if your cleaner can get in and actually clean, rather than putting toys away or picking up clothes from the floor.

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Is Guilt Stopping you from Hiring a Cleaner?

Is Guilt Stopping you from Hiring a Cleaner?

Cleaning Articles & Guides Cleaning tips From the Author

You work hard and you are probably looking after your kids/partner/parent as well. Let’s face it you are on the go all the time, there are not enough hours in the day and still you are having doubts about hiring some help! Why? What is stopping you?

Let me guess, it’s that guilty voice that says: ‘I should clean my own house…., ‘Only rich people have cleaners’…., Or even ‘Would I be comfortable telling someone how to clean my house?’

STOP! You don’t have to act like Lord or Lady Muck to have some help in your home, you don’t have to be all superior and you are not lazy – you are just busy!

Can I read minds? No, sadly not, but I have worked in this industry for many years and have done hundreds of cleaning quotes for lots of ordinary people.

What I have found is this: Women fight with the decision to hire a cleaner far more than men do. Men see it as a practical necessity; who has time for cleaning bathrooms? Women, however seem to guilt trip themselves into thinking they should be able to do everything. It can become a vicious circle of guilt and pressure.

My advice? Let it go! Take a deep breath and join us in the 21st Century – it is okay to ask for (and hire) help! You are not a bad person for not cleaning your own toilet, sending the ironing out or having a gardener. You are a busy, hard working person and deserve to have some quality time for you and your family.

Overcoming the Guilt Monsters!

  1. Only the well-off have cleaners

Maybe once upon time that was true, but not now. With busy lifestyle and more disposable income than ever before, having a cleaning service is for people of all walks of life.

I guarantee there is a cleaning service out there to suit your needs and budget. Even if you cannot afford a weekly service, you could think about having a clean every month or quarter. At the very least I would recommend a deep clean/spring clean at least once a year to tackle all the jobs that everybody tries avoid. Mrs Mopp offers all these options.

  1. I should clean my own house

Firstly, says who? You feel perfectly comfortable paying for all sorts of services to be done for you; why would paying someone else to clean your home be any different?

Secondly, unless you live alone, you are not be the only person responsible for making the mess! But let’s face it, it’s not easy to get your partner/children/roommate to take the share of the work and you just end up nagging and getting stressed. So, unless you want to live with a kitchen floor that no one has mopped in three weeks, now is the time to hire a cleaning service to help you keep things spick and span without all the drama and family rows.

  1. I feel like I would be exploiting someone

Now unless you are forcing someone to clean your house I would imagine that there will be no exploiting going on. There are some 800,000 thousand registered cleaners in the UK today who have voluntarily decided that cleaning is the job they want to do.

Some people see cleaning as lowly profession, but to me this is a myth and a bit of an insult. I feel cleaning is a very noble job, in fact, I tell my staff that cleaners are like the fourth emergency service; the silent, probably unseen presence, keeping everything working. Please do not feel sorry for a cleaner, most cleaners are happy with the flexibility of their jobs and take great pride in their work, so you are not exploiting anybody, it is their job.

As a final point, even when you hire a cleaning service you may still feel pangs of guilt when telling people that you have a cleaner. This is normal, but there is nothing like coming home to a clean and tidy house after a hard day’s work and knowing you won’t have to nag anyone (including yourself) to clean the house.

If you have any thoughts or stories about the topic of guilt when hiring a cleaning services, I would love to hear them!

Thanks for reading – Mrs Mopp x

 

How to be a Recycling Superhero

How to be a Recycling Superhero

Cleaning Articles & Guides Cleaning tips

Are you the recycling Superhero your house? Do you ferret around in the bins tutting and separating paper and plastics that the rest of your family have thrown away without a thought?

Recycling rates have been increasing in the last few years but rates have dropped despite stringent EU targets to recycle 50% of all household waste by 2020. There are many thoughts on why this might be but a big factor seems to be confusion!

Most of us have to sort our rubbish into four or five different bins, but in Newcastle-under-Lyme  there are nine bins for every home – are they kidding!

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How Do I Choose the Right Cleaning Service?

How Do I Choose the Right Cleaning Service?

Cleaning Articles & Guides

I’ve been in the cleaning business for many years and I know people can be confused about the various options for finding a cleaner. So what are the pros and cons and how do you choose the cleaning service that is right for you and your home?

I’ve been in the cleaning business for many years and I know people can be confused about the various options for finding a cleaner. So what are the pros and cons and how do you choose the cleaning service that is right for you and your home?

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Cleaning Product Supply: Cleaner Or Client?

Cleaning Product Supply: Cleaner Or Client?

Cleaning Articles & Guides From the Author Mrs Mopp Blog Spot

Cleaning Product Supply: Cleaner Or Client? | Mrs Mopp Cleaning Services Blog Spot

When hiring a cleaner who provides the cleaning materials?

Is it more cost effective to provide the cleaning materials yourself?

Are there pros and cons for who does the supplying? Let’s see…

If you use a sole trader, a cleaning agency or (gasp!) a cash-in-hand-cleaner (please, please don’t do this) the chances are you will supply all the cleaning materials, products and equipment needed to do the job.

If you do supply the cleaning products for your cleaner, we recommend reading our post: 12 things a cleaner needs to do their job well to make sure you are stocked and ready to go.

If you are thinking of using a cleaning business or a cleaning franchise, they may be the offer of a lower tariff for the cost per hour of a cleaner if you supply your own cleaning products. For example, at Mrs Mopp we offer a lower and higher charge rate, depending on who supplies the cleaning products.

But what is better? To supply the cleaning products or have them supplied?

Cleaning Product Supply: Cleaner Or Client | Mrs Mopp Blog Spot

Well, as a starting point, did you know that the average family will spend £540.00 per year on cleaning products – yup £540.00 big ones – that’s a lot of moolah already spent and still no one is cleaning but you

Let’s look deeper…

Client Supply Scenario

In scenario one, let’s say the client will supply the cleaning products and will pay a rate of £12.20 per hour for cleaning, and they have 3 hours cleaning a week.

3 x 12.20 = £36.60 per clean

They have 4 cleans on average per month – 36.60 x 4 = £146.40 per month

We all know there are 12 months in a year – 12 x 146.60 = £1,756.80

Add to that the average UK amount of £540 on cleaning products = £2,296.80 per year 

Cleaner Supply Scenario

In the second scenario, the cleaning provider supplies all the cleaning products and equipment and they charge £13.50 per hour for the service

Based on the same family, with the same requirements as above, of 3 hours cleaning weekly:

3 x 13.50 = £40.50 per clean

4 cleans in an average month = £162.00 per month

12 x 162 =£1,944.00

There is a financial difference of £352.80 pounds per year in savings to the client that pays the higher tariff and has their products supply!! People will always think it is cheaper to supply, but as cleaning providers can buy in bulk, that may not be the actual case. Not only do you not have to worry about if there is enough bleach or polish at home, but you will actually save money and pay for someone to clean your home every week!

When the cleaner provider supplies the product, not only do you not have to worry about if there is enough bleach or polish at home, but you will actually save money AND pay for someone to clean your home every week!

Pros and Cons To Client Supply Vs Cleaning Service

Pros

  • Client can pick scents, brands, and product type
  • Client should be offered a cheaper labour rate from cleaning provider
  • Client has control over products used

Cons

  • More expensive in long term – a cleaner will often buy quality cleaning products in bulk and therefore buy at a more competitive price than the average Jo could at a supermarket
  • You may not be covered by the cleaning services insurance if staining, damage, discolouring, or scratching etc., occur because of a product/piece of equipment you have supplied has not been tested or approved by the cleaning business
  • The cleaning business will not hold the COSHH data on your cleaning products
  • The cleaning business would not have tested your products for streaking, clouding or any other sub-standard finish

People often shop around and try and find the ‘cheapest cleaner” – this is crazy talk to us here at Mrs Mopp because we’re guessing a person’s house is their most expensive outlay and asset, and everything, from the decor and furniture within their home, would have been painstakingly picked and matched, and then, they look for any old person to clean maintain their most prized possession because they are cheap… in their expensive home? Say what?

Questions, Queries and Thoughts

When looking for a cleaning provider, and comparing charge rates, ask yourself what service do they provide for the extra costs? What is the quality of their cleaning products? What is the training and quality control of their cleaners? How long have they traded? What ‘extras’ do clients get?

Ask yourself if you would rather spend a bit extra on an hourly rate, saving money in the long term, (and most importantly, knowing that all products being used in your home are tested, safe, and covered by the insurance of the cleaning provider?) OR would you rather look for the cheapest cleaning provider, supply all the products yourself and hope for the best in terms of service and standard?

As the old adage goes, “You get what you pay for” and I’ve never found a case yet where that has not been true.

Do you have anything you’d like to add to this post? Do you think it is better to supply the products? Why? Please add to the comments below, we’d love to hear from you

Until next time, Happy cleaning!

Mrs M x


Find Mrs Mopp Cleaning Services (UK) Ltd Online

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Do you live In Telford, Shrewsbury, or the surrounding areas of Newport and Shifnal? Do you need help with your domestic cleaning? Please contact us today with your requirements.

Are you looking for commercial cleaning? Please see our sister company – MMCS (UK) Ltd

 

3 Things To Expect When Hiring A House Cleaning Service

3 Things To Expect When Hiring A House Cleaning Service

Ask Mrs Mopp... Cleaning Articles & Guides Mrs Mopp Blog Spot

What to look for when hiring a cleaner

Have you done your homework?

Your house is probably your biggest asset. I’m guessing that you worked hard to get a mortgage, to furnish and decorate each room and that you take great pride in the place you call home.

So, when thinking about hiring a house cleaning service, are you putting the same thought into it as you did into say, decorating your home or arranging your home security?

Have you dug into the background of the house cleaning service you are thinking of hiring? Did get quotes from more than one cleaning provider? Or are you only interested in who clean your home the cheapest?

You wouldn’t let just anyone into your home, would you? No of course you wouldn’t, that’s why your here

3 things a cleaning provider should have as standard

House Cleaning Services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

There are millions and squillions of house cleaning services out there. One for every budget and every home. How do you start to choose between them? What questions should  you be asking the potential house cleaning service to know they are the real deal? Would does a good house cleaning service look like?

1. A Good House Cleaning Service Is Insured

You would think this would go without saying, but I can’t tell you how many homes I’ve been to when the client will tell me a nightmare story about a previous uninsured cleaner and the damage done to their property (and how they are usually left out of pocket)

All house cleaning services, in the UK, should have public liability insurance as standard and they should be happy to show you their certificate of insurance whenever you ask to see it.

Side note: It is worth checking that the house cleaning service you use is covered for heat if you want them to use your steam mop or iron, for example, or that they are covered for heights if you want them to clean a high ledge.

If the house cleaning service employs people to do cleaning work, it should also hold employers liability insurance to protect their staff, your property and their business.

Questions to ask the house cleaning service about insurance

  1. What type of insurance do you have for your cleaning business? To what level of cover?
  2. What is your business covered to do? What can you not do within a home (restrictions such as heat, height, chemicals may apply)
  3. What would happen if a cleaner broke or damaged an item?
  4. What would happen if the cleaner lost my house key?
  5. How many insurance claims have you had in the time you have been trading?

House Cleaning Services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

If the house cleaning service cannot produce their insurance details, or always have an excuse when you ask for them, run. Run far away from them!

At Mrs Mopp, we have extra insurances than just the standard requirement, like “key-lock insurance” for example, meaning in the rare event of a key being lost or damaged, we would replace our clients locks and issue them with new keys for their peace of mind. Our business was built around how we would feel about someone being in our home, and what would make us feel safer when giving out our house keys – any house cleaning service worth their salt would be happy to share their certificate of insurance with you and to run through their policies on safety and security for your home to put your mind at ease.

Please take the time to ensure you are giving your house keys to a cleaning provider who is properly insured to clean private homes and double check that they are insured for all cleaning eventualities that are important to you!

House Cleaning Services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

2. A Good House Cleaning Service Will Have References and Testimonials

Unless you are the very first client of a new house cleaning service, chances are there will be someone out there that has used their  cleaning services before.

When speaking with the potential cleaning provider, on the telephone or via email, prior to a home quotation, ask the cleaning provider if they have any references they can bring to the quote to show you?

As well as written references, also ask the cleaning provider if they can provide telephone references where you can speak to an actual real-life client of theirs. (If you are new to having a cleaner and are quite nervous about it, this is a great idea!)

Another port of call when checking out a house cleaning service is to take a look on the ol’ interweb and see what the world says about the service.

One word of slight warning, be careful of Facebook ratings or quotes on websites that say “Mrs A” with no other details, as many people, especially when in buisness start-up mode and looking for clients, will have their friends and family go on to give them a 5* rating as a means to boost to their page.

House Cleaning Services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

Even if there is a compalint on the cleaning providers page take a look to see how they dealt with it – did they deal with it or ignore the bad review? How a person/business acts in times of stress or wrong doing in normally a better indicator of integrity than those who only present a positive and 100% perfect image by deleting or ignoring problems.

As in life, the sign of a solid service or indeed person, is how they handle events when the chips are down and something has gone wrong – did the cleaning service stick to their word and make good? Was there a happy resolution?

A House Cleaning Service Should Be A Legit Business

I am guessing you work very hard to pay for your home and for all the lovely things you have inside of it. I am guessing your home is probably your biggest outlay financially, and I am also guessing that you take the protection of it quite seriously?

The reason I ask you this is because often, so many people give so little thought to whom they hire to clean their homes.

People looking for the cheapest option when it comes to cleaning work, will 9/10 be disappointed.

When on quotes, we often hear from people who hired their friend Jenny’s sisters, best friends uncle, who knew someone who cleans ,in the pub he drinks in and they said they’ll do it cash-in-the-hand and they promised they could clean their whole 5-bed house in 2 hours?!

These people end up very frustrated with their ‘house cleaning service’ (meant in the loosest way).

Personally, I don’t understand that mentality of trying to find “cheap cleaners”. Why oh why, would you just have any random person in your home, that you worked so hard for, who 1. Won’t meet any of the above-mentioned requirements, and 2. IS NOT A RESPECTABLE BUSINESS?

As a homeowner you should know that the house cleaning service you are thinking of hiring is legit – you need to know that they are insured, you need to know how they vet their staff, you need to know how they train their staff, you need to know what their complaints policy is, you need to know how they store your keys, you need to know how they record your personal information, you need to know what they would do if they lost your house key. You need to know all these things.

House Cleaning services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

Homeowners should want a professional cleaning service, with procedures and structures in place, and be happy to pay the extra £2 or £3 an hour to know their home is in safe hands, with trained cleaning professionals

If you only have a certain budget for cleaning, shop around and find the right cleaning provider for you, as there will be cleaning business out there to suit your cleaning needs and your budget – yes insured, yes with references, and yes as a legit tax paying, HMRC abiding business!

For example, a house cleaning service operating from home, with all the good things we have spoken about here, should have a much lower charge rate than a cleaning business that has premises and employees for example

The point is this – don’t settle for any old cleaner just because it’s cheap, or it’s your best friends, monkeys uncles cousin will do it cash-in-the-hand. Shop around, get a few quotes, check out a few websites…

You spent months trying to find your perfect home, so it’s only right you should spend some time thinking about who you will trust to look after it.

Do you have anything to add to this post? Please comment below

Happy Cleaning!

Mrs M x


Find Mrs Mopp Cleaning Services (UK) Ltd Online

Find Mrs Mopp on Facebook – For Blogs, competitions and cleaning tips

Find Mrs Mopp On Instagram – For cleaning tips and cleaning funnies, along with behind the scenes from the Moppettes and the office teams

Find Mrs Mopp On Twitter – For blogs from Mrs Mopp and other trusted cleaning and household sources, day-to-day cleaning and general chatter and general local networking

Do you live In Telford, Shrewsbury, or the surrounding areas of Newport and Shifnal? Need help with your domestic cleaning? Please contact us today with your requirements.

Are you looking for commercial cleaning? Please see our sister company – MMCS (UK) Ltd

 

 

 

What Does A Cleaner Do Exactly?

What Does A Cleaner Do Exactly?

Ask Mrs Mopp... Cleaning Articles & Guides Cleaning tips From the Author Mrs Mopp Blog Spot

Can I Ask My Cleaner To Chop Wood?

What will a cleaner do in my home? What can I ask them to do? And What Won’t A Cleaner Do?

What Does A Cleaner Do Exactly? What You Can and Cannot Ask A Cleaner To Do | Mrs Mopp Blog

The wonderful Mary-Mary (she’s so good we named her twice!) working hard for Mrs Mopp 🙂

Cleaning businesses come in many shapes and sizes. There are sole traders who work alone, there are cleaning businesses who employ staff members, cleaning agencies who use self-employed cleaners, and cleaning franchises, that are part of a larger National or International cleaning brand/company.

There is a cleaning service out there for everybody and every home, and one that will meet your cleaning requirements, household needs, and budget.

Take a look at our earlier post to find out about the different types of cleaning services available and the pros and cons to each

What does a cleaner do?

Generally, cleaners will all undertake the following cleaning tasks and duties during a domestic clean:

  • High and low-level dusting
  • Cleaning of bathrooms
  • Cleaning of kitchen
  • Vacuuming
  • Mopping
  • Dusting and polishing of shelves, picture frames, units etc.

Some cleaners will also offer the following:

  • Change bedding
  • Empty all internal bins, including main kitchen waste
  • Ironing
  • Washing of dishes/loading of dishwashers

What other things is it okay to ask a cleaner to do?

This will depend on the type of cleaning service you use and the relationship you hold with them. Generally, it is okay and within limits, to ask the following:

  • Polishing silver or brass
  • Cleaning of internal windows
  • Washing and special care cleaning of ornaments
  • To fold washing and put it away
  • Help you de-clutter
  • Tidy up an area

Please note that you may be charged for additional time for extra tasks, or you may have to forfeit areas of your regular cleaning schedule if you are adding extra tasks to the list for your cleaner to do (remember they are only human!)

Some cleaners don’t wash up or iron, as standard, or even if asked, as it is not listed in their service list.  It is always best to enquire, via telephone or email, as to what the cleaning service does offer, and what extras they would be willing to do.  Before you invite a cleaner to your home to quote, make sure your needs will be met and your time not wasted

Below is an example of a cleaning franchise who does not iron or wash dishes, and makes it clear to clients.

What Does A Cleaner Do Exactly? The Things You Can And Cannot Ask Your Cleaner To Do | Mrs Mopp Blog

A screenshot from the website of world’s largest cleaning franchise, Molly Maid, showing what they do not clean

Things Cleaners Don’t and Won’t Do (and shouldn’t be doing)

  • Walk your dog *
  • Look after your children *
  • Do your supermarket shopping *
  • Chop wood for your fire place * (Really!)
  • Sew holes or darn socks *
  • Clean your whole home or a large area on their hands and knees *
  • Unblock your toilet *
  • Be naked or in something skimpy * (that’s a whole other service, my friends!

* = Tasks that a member of my cleaning team, or I, have been asked to do by a client! Yes really. (And yes our Moppettes chopped up the logs that day, as they were out of mobile reception to call the office, and didn’t want to let the new client down!)

What Does A Cleaner Do Exactly? What You Can And Cannot Ask Your Cleaner To Do | Mrs Mopp Blog

As A General Rule, Moppettes Don’t Chop Wood 😉

Next Steps

The first thing to do is look online and search different domestic cleaning services in your local area – take a look at their website, their Facebook, their Twitter and various other social platforms for starters, to get a ‘feel’ for them.

Do they look and sound like a person/business/franchise you could use?

Do they have a clear brand and service offering?

Do they cater for all the cleaning wants and needs you may have?

Do they testimonials and client interaction?

When getting to quoting stage, ask specifically if the cleaner will do X or Y as cleaning tasks, and be open and honest about your expectations

Please read other most recent post on 3 things to expect when hiring a cleaner as a third step, to help align your expectations of the reality of hiring a domestic cleaner.

We hope you have found this post helpful? If you have any comments or points to add, please drop us a comment

Do a good deed – share this post with any of your friends or family you think may find it helpful 🙂

Until next time,

Happy Cleaning!

Mrs M x


Find Mrs Mopp Cleaning Services (UK) Ltd Online

Find Mrs Mopp on Facebook – For Blogs, competitions and cleaning tips

Find Mrs Mopp On Instagram – For cleaning tips and cleaning funnies, along with behind the scenes from the Moppettes and the office teams

Find Mrs Mopp On Twitter – For blogs from Mrs Mopp and other trusted cleaning and household sources, day-to-day cleaning and general chatter and general local networking

Do you live In Telford, Shrewsbury, or the surrounding areas of Newport and Shifnal? Need help with your domestic cleaning? Please contact us today with your requirements.

Are you looking for commercial cleaning? Please see our sister company – MMCS (UK) Ltd

Is It Time To Hire A Cleaner?

Is It Time To Hire A Cleaner?

Cleaning Articles & Guides From the Author Mrs Mopp Blog Spot

1 in 3 homes hires a cleaner. Are you missing out on something?

Twice as many people under 35 now hire a cleaner. No longer is home-help just for the rich and wealthy.

According to the Daily Mail, 1 in 3 homes now hires a cleaner, or other home help like gardeners or window cleaners, on a regular basis, to help them maintain their home, their gardens, and sometimes even their lives!

Cleaning lady | Mrs Mopp UK blog post

According to the Daily Mail, 1 in 3 homes now hires a cleaner

Leading this trend of hiring a cleaner is the under 35’s who, according to 1 in 4 of them, see housework as “boring” and, quite frankly there are just more important things these millennials would like to be doing… y’know, like living life!

Why is the trend to hire a cleaner increasing?

People today are busy. Busy with careers, busy with children, busy with trying to see family and friends regularly, busy trying to fit in exercise, busy trying to fit in a hobby. Busy.

We live in a 24-hour-a-day society, who even has the time to clean the bath and remove the cobwebs anymore, nevermind the time consuming and laborious task of cleaning skirting boards and paintwork regularly, among many other regular home cleaning jobs to be done?

We are the time poor generation, with too much to do and not enough time to fit it all in. Millennials and people who value their time, would rather use their downtime time for their pleasure, rather than scrubbing, and they are willing to pay for someone to do it for them, as they see it as a good trade-off of money for time, it’s that simple.

Interestingly, one of the ways I have always motivated my staff, at Mrs Mopp, is by telling them that they are time fairies – and I fully believe it to be true!

I once had a conversation with a Moppette who said  that what she does for a living doesn’t really add anything to the world or make a difference! I had to stop her there… I believe cleaners make a difference!

I said to the cleaner that if it were not for her, the couple, whose house she cleaned on a weekly basis, who are both full-time professional people, would not have the precious time available at weekends to spend with their children, they could not enjoy their family days out, and they could not all spend quality time all together.

I explained, as their cleaner, she was a time fairy and with the swish of her duster she delivered time to that family to be together every week and what a wonderful gift that is to leave in the world…

Cleaners give the gift of time image - mrs mopp blog - hire a cleaner

Beyond the wonderful time-saving reason for getting a cleaner, another reason people hire a cleaner is because it is just not as expensive as you think it is!

** Now, before we go further, I am not talking about cheap, unregistered, uninsured, cash-in-hand cleaners here, I’m talking about tax-paying, fully insured, trained cleaning professionals who are HMRC known individuals, cleaning businesses, cleaning agencies or part of a cleaning franchise… Cheap, cash paid cleaners are a whole other blog post, that I will cover another time, but suffice to say that good labour isn’t cheap and cheap labour isn’t good! **

So, back to your money…

Would you be happy to sacrifice a takeaway meal a week or a chocolate and wine fix, to have your home cleaned from top to bottom once a week, so that when you get home all you had to do was relax?

How about instead of spending the average of £540 a year, that a family typically spends of cleaning products, you invest it into a cleaning business that will not only supply all cleaning products but, they do all the actual cleaning too? Sounds like a no-brainer right?

The cost of a weekly cleaner will cost from £20 – £30 per week depending on the type of service you choose to use, so ask yourself when you next tuck into a pizza if you would swap it to have your bathroom sparkling and your floors clear and clean and the whole of Saturday to yourself?

Order a takeaway or hire a cleaner? Mrs Mopp blog post - Hire A Cleaner

So if you’ve always wanted to learn guitar, or visit friends more often, or even if you just want to sit and do nothing but relax with your evenings and weekends, it might be time to hire a cleaner and free up some of your valuable time as life really is too short…

Take a look at our other posts on “What Type Of Cleaning Services Are Available” that will walk you through the differences between sole traders, cleaning businesses, cleaning agencies and cleaning franchises, and the pros and cons of them all.

If you are thinking about the move to hire a cleaner take a look at our post “What To Look For In A Cleaner” – this post will take you through where and how to find a cleaner, and things you should know about them before you hire them.

Next week we talk about What To Expect From Your Cleaner, so be back here next Wednesday, bookmark us/add to RSS or come follow us on Twitter or ‘Like” us on Facebook to never miss a post!

Want to get a quote for your home from Mrs Mopp? Use our contact form to send your information.

Until next week,

Happy cleaning!

What To Expect From A Cleaner

What To Expect From A Cleaner

Ask Mrs Mopp... Cleaning Articles & Guides Cleaning tips From the Author Mrs Mopp Blog Spot

 When hiring a domestic cleaner, what service levels should you expect in your home?

As we discussed last week, having a maid service is no longer just for the rich elite, it is now so common to hire a cleaning service that 1 in 3 homes in the UK now employs one!What To Expect From A Cleaner | Mrs Mopp UK

As the more “ordinary” folk move to hiring help within their homes, some of them may have never had dealt with a cleaner before and perhaps come from a background that has never had cleaners or hired help in their homes – this post is to guide newbie homeowners employing a cleaner on a few things to expect.

What To Expect From A Cleaner | Mrs Mopp UK

A Cleaner Will Not Redecorate Your Home

Excuse the dramatics but we wanted to make a point. Some clients expect their house will be transformed almost instantly upon having a cleaner and while that is true to a point, (as yes your home should look, feel and smell cleaner when you come home after each and every clean) it may take several cleans to get your home to the desired and workable standard of the cleaner and of the cleaning service provider you have hired.

It may take a cleaner 2/3 cleans to “bed-in” to a new client’s home and to know the flow of the rooms and work out the most efficient way of achieving all tasks in the set time frame. It will take several cleans to get on top of all paintwork and internal windows, for example, especially if they have not been regularly maintained beforehand. It may take several treatments to cut through all limescale on a shower screen or on taps if the build up is heavy etc.

A cleaner is only human and can only achieve so much in a 2, 3, 4-hour time span. From experience, our domestic Moppettes are professionally trained in cleaning techniques for efficiency combined with high-standard cleaning, and yes they can clean better and faster than the average Jo, but there is a limit to how many bathrooms can be cleaned, how many bed changes can be done or how many flights of stairs vacuumed in a two hour time slot – this is true of all cleaners

How To Overcome This?

The very best thing you can do is be very clear of your cleaning wants and your cleaning needs when you have someone come to your home to quote. The cleaner and the cleaning company want to serve you well and would much rather deliver great cleaning work in 2 hours than provide lots of bits of shoddy, rushed work throughout the home. If you can only afford to budget for 2 hours a week of cleaning then be realistic on what the most important tasks are to you to be done.

If you can afford it, have a deep/spring clean before your regular cleaning service starts – some franchises will insist on this – A deep clean will clean all paint work, internal windows, and there will be a deep clean in the living areas, kitchen and bathrooms etc. The idea of having a deep clean prior to your regular service is that it will make the home easier to maintain moving forward.

What To Expect From A Cleaner | Mrs Mopp UK

A Cleaner Cleans But Does Not Tidy Up!

Okay, not strictly true because if we needed to vacuum a floor and it was littered with a weeks worth of clothes, we would, of course, pick up said clothes and fold them neatly… then we could get on with our job of cleaning.

Us picking up your clothes, picking up toys, putting away books and magazines etc is a waste of your actual cleaning time – If we only have 3 hours to do a top to bottom clean on a home and your cleaner spends 30 mins picking up and putting away items, something else may have to be missed, or it will be done in a rush (and probably poorly), as your cleaner will run out of time before they have to move to their next job.

You don’t want a half complete clean, the cleaning business owner does not want to give you an incomplete clean and the cleaner does not want to feel like they are failing as they become so overwhelmed with the tasks to be done Vs time allowed.

How To Overcome This?

The night before your scheduled clean please tidy-up for your cleaner – Get the whole  household involved and explain to one and all that floors should be clear and items that should be somewhere should be put there – Your cleaner will love you for it and you will get more bang for your buck in cleaning time. Hurrah all round!

What To Expect From A Cleaner | Mrs Mopp UK

Your Cleaner Won’t Last Forever

Nothing lasts forever we all know this but allow me to explain…

There are two types of cleaner. The first type of cleaner is the dream cleaner for you to hire in your home; they are the type of cleaner that instinctively knows what is to be cleaned, they love to clean and to get quality results, and they would never, ever dream of assigning their name to bad work. Career cleaners live to clean, it is their vocation. This type of cleaner does exist, I promise, but they are rare (in eight years of running Mrs Mopp I have employed several career cleaners and many are still with me, as a good cleaner is worth their weight in gold!)

The second type of cleaner is a person that sees cleaning hours as convenient for their own life and they see it as a job they can do until they find something else. (‘Something better’, is the phrase I will hear most often, frustratingly, cleaning is not a respected job role in this country, and this does not help with retention) These types of cleaners are the majority in the UK. Harsh but true. This is not to say ‘jobbing cleaners’ can’t be good cleaners, not at all, I’ve employed many an excellent cleaner that has gone on to do other things as their circumstances have changed, the point is that these cleaners are not career cleaners, they do not live for the finish and sparkle in the same way as cleaning type number one does and no matter what pay rates, incentive schemes, employee benefits etc that a cleaning business may offer, some people never intend on staying in a role with a long term view (please believe me I’ve tried to change this view and still try daily) and so it goes, your cleaner will not last forever.

Another reason cleaners don’t last forever is that the work is very physically demanding and some people join the profession thinking they can do it (how hard can cleaning be right?) and then they discover after a week or two that it’s really not for them and they can’t stay with the pace

Cleaning businesses HATE changing cleaning staff just as much as a client hates having to have a new cleaner, but please know that sometimes they can’t help it as it may beyond their control, BUT,  they will be doing everything they can behind the scenes to correct it, I guarantee it, no cleaning business owner likes disgruntled calls or emails. Not a single one.

How To Overcome This?

When looking for a cleaning business ask about how they do their recruitment, ask what capacity they employ their cleaners – some cleaning business are actually agencies and all their staff are self-employed and none of the cleaners are known to each other – ask how they keep and motivate their staff

Mrs Mopp UK Team

Ask yourself would you prefer a single cleaner or are you happy for a team of two to come to your home? Many companies use two cleaners for heath and safety reasons (moving furniture, falling etc) and this can help with service disruption as there is always one known cleaner.

If you really want one person and one person only, you either have to accept, there may be times that particular individual is sick or perhaps on holiday and you would have to go without a clean, or you will have a cover cleaner so as not to disrupt your cleaning service – or if you employ a sole trader cleaner, if they are sick or on holiday you will not have a clean (nor the option of cover).

There are Pros and cons to all cleaning services – take a look at our post here that describes the different type of cleaning services available to find the one that best suits you, your budget and your cleaning needs.

The main point to take away from the post is this: be realistic with timeframes available, and with your cleaning wants and your cleaning needs. Stay open in communication with the cleaner, supervisor and/or business owner/manager to work together to find your perfect cleaning service.

It can be done, you can have a harmonious relationship with your cleaning provider, with a perfectly running cleaning schedule, I promise. It just won’t happen all in one clean.

Do you have anything to add to this post? Please post in the comments and please share this post with anyone you think may find it useful

Happy Cleaning!

Mrs M x

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Read the previous post: Is It Time To Hire A Cleaner?

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Do you live in Telford, Shrewsbury or the surrounding areas, including Newport and Shifnal? Contact Mrs Mopp today for a no obligation quotation on your domestic cleaning needs 🙂

Looking for a commercial clean quotation? Please take a look at our sister company MMCS (UK) LTD

 

 

Maid Simple Cleaning Products | Tried & Tested

Maid Simple Cleaning Products | Tried & Tested

Cleaning Articles & Guides From the Author Mrs Mopp Blog Spot News

Mrs Mopp Product Testing – Maid Simple UK

Just before Christmas 2014, Santa Claus made an early visit to Mopp Towers, and dropped off a package of cleaning goodies ready to be tested by our Moppettes. The excitement was clear to see, as the Moppettes, clambered to see the pretty, brightly coloured bottles, popping out of the box of surprises…

Maid Simple Products

Maid Simple Products

The good people at Maid Simple, sent us their entire product range and so, it was only right to give each product a really good testing. We sent several of our Moppettes off, overall several weeks, to test the products in their own homes, and in the homes of willing clients, to see what they thought and how the products performed. After the first test, we all swapped products and repeated the cycle… here is our first instalment of feedback on the main sprays used daily:

The Kitchen Cleaner

Product via Maid Simple

Product via Maid Simple

 

 

The Maid Simple kitchen cleaner is a zingy  grapefruit scented cleaning product, designed specifically for the kitchen.

“The “Spick & Span” Kitchen cleaner is fresh scented, hard working and it cleaned my kitchen in no time” – CS

Just give your kitchen a quick spray with the Spick & Span kitchen cleaner and then wipe with a damp clean cloth – The Spick & Span kitchen cleaner will remove all grease and food splashes from your kitchen worktops, shelving, sinks, taps and cupboards. If you have high-shine cupboards or doors with a gloss texture, Mrs Mopp recommends, to proceed to buff after wiping off the product, to bring to a high shine.

Your kitchen will smell divine and be spick and span just as promised

 

 

Kitchen before & After | Maid Simple Products

Kitchen before & After | Maid Simple Products

 

The Bathroom Cleaner 

Bathroom Cleaner | Maid Simple

Bathroom Cleaner | Maid Simple

 The Bathroom cleaner form Maid Simple was one of our favourite products! The “Bye-Bye Limescale” bathroom product has a fresh lemony smell and cut through limescale and soap scum like it was going out of fashion!! This bathroom cleaner is great for tubs, tiles, sinks, shower trays and shower screens and will, most definitely become a firm favourite with our Moppettes. Bathrooms are very important to us when cleaning a clients home and this product delivered every time and all without the harsh and over-chemically smells or the usual and well known limescale treaters…

Bathroom Before | Maid Simple Bathroom Cleaner

Bathroom Before | Maid Simple Bathroom Cleaner

Bathroom After | Maid Simple Bathroom Product

Bathroom After | Maid Simple Bathroom Product

 

The Shower Cleaner

If you are busy person who does not have the time to clean on a regular basis, or if you are someone who likes their home to stay shiny and clean, this “Spray & Dash, Shower Cleaner”, is for you! Every day, after you finish your shower, lightly spray your walls, screen (curtain) and tray in a light mist of the Spray and Dash Shower Cleaner and then be on your way… Yup, that’s right, no need to wipe or rinse, just let the product do it’s thang! Your shower will stay clean and it will also make it easier to maintain in between cleans, hurrah!

shower cleaner . maid simple

These of the first three products we will reviewing, with the rest of the range reviews are coming soon to our site. Next time we review the “Done and Dusted” furniture polish, the “Lavish Lustre” granite and marble cleaner and the “Let It Shine” glass and mirror cleaner…. Can we get an Ooooooooo, can we get an Aaaahhhhhhhh

Be back here next Wednesday for the next review

Happy cleaning,

K x