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One of our stranger but fun questions…

Q: Why are dusters yellow?

A: It seems no one knows for sure but I’ve come across 3 explanations that are the most plausible

1. In the first half of the nineteenth century a large quantity of bright yellow cotton cloth was imported from Nanking in China, and subsequently imitated and produced in Britain, from which highly fashionable trousers (Nankeens) were made. After the garments wore out, the remaining cloth was recycled as polishing rag in the hands of the thrifty.

2. Dusters are yellow because it’s the colour of the flag hoisted on a ship before coming into port to let those ashore know that the crew were all fit and clean!

3. Connected with spring, such as daffodils and the expression ‘to be as busy as a (yellow) bee’. Spring cleaning with (yellow) wax and duster is an almost symbolic gesture of spreading sunlight around the home.

 

Why are dusters yellow?

Now you know… ;-)

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A question we have been asked…

Q: How do I remove fly Poop from silk curtains?

A: The three things that would be worth a try (in order) are 1) Sugar soap 2) Lemon and salt paste 3) Baby shampoo… HOWEVER always test an inconspicuous patch first to test. To avoid in the future, try netting across windows and door in the summer months

 

Got a cleaning question? Post it here to ask Mrs Mopp http://www.facebook.com/mrsmoppcleaningservices

How to clean up mold problems

“Small areas” of mold can be cleaned with a detergent solution.
Wear a mask, safety goggles and rubber gloves.
Seek professional help if there is a lot of mold or if mold comes back after cleaning.
Bleach is NOT recommended

The presence of organic (humic) materials, the pH (acidity/alkalinity) of the water, the surface material and contact time affect the effectiveness of bleach for disinfection. Since these factors are not generally controlled, bleach cannot be relied upon for disinfection. The most compelling reason for advising against bleach is that fumes are harmful but in addition, overuse of bleach will result in increased releases of chlorinated effluents which can be harmful to the environment.

Small area clean-up

You can clean up small areas of mold (fewer than three patches, each smaller than a square meter) yourself. The minimum protective wear needed are:

safety glasses or goggles
a disposable dust mask
household rubber gloves.

**Infants and other family members with asthma, allergies or other health problems should not be in the work area or adjacent room during the cleaning **

Washable surfaces:

Scrub with an unscented detergent solution; then sponge with a clean, wet rag and dry quickly.

Using an unscented detergent will make it easier for you to detect residual moldy odours.

Got a cleaning question?? Ask Mrs Mopp Cleaning Services

In this final part of “What cleaning Service will suit my needs” we will be looking at Cleaning Agencies.

What is a cleaning agency?

A cleaning agency is very similar to your typical recruitment agency – the agent finds, interviews and vets the workers and then “sells” the workers time/skills/trade to employers who may need them on a temporary or permanent basis.

This is true of a cleaning agency – With a cleaning agency, like a franchise, an individual can buy the licensed rights to use the brand name of the agency. The agency will heavily leaflet drop a set geographical area, then place ads in jobs centres to finds the cleaners to undertake the work, which they then sell to a homeowner, in chunks of the cleaners time, off the back of their leaflet campaign. Cleaning agents that you may have heard of are Maid2Clean, BellaCasa and Dolly Char and they are an ever increasing trend in the cleaning sector.

The cleaners are not employed by the agencies and are self-employed individuals, responsible for completing an annual self assessment and their own taxes and insurances. The homeowner will have to leave the agreed hourly rate in cash for the cleaner every time they have a clean – the homeowner will also have to pay the agency a fee every week by direct debit or standing order to pay for the services of the agency. The homeowner will be locked into a contract for a minimum of 3 months with a cleaning agency and please note, the agents fees are payable weather the homeowner has a clean or not that week!

The Pros of using a cleaning agency

  • The homeowner does not have to place an advertisement, interview and reference a potential cleaner, as after a brief telephone call of requirements the agency will send a cleaner to you
  • The homeowner is able to design their own cleaning rota for their home rather than with a cleaning business or cleaning franchise who will have their set standard cleans and deeper cleans
  • If you do not like your cleaner or the standards are not good enough, you can replace the cleaner with a telephone call

The Cons of using a cleaning agency

  • Even though the agency say they will interview and vet a cleaner, many times they will not physically meet the cleaner and handle all inquiries over a telephone, as more often than not the agents office is not based in the locality of the cleaning work
  • You as the homeowner are still responsible for interviewing the cleaner in your home and vetting them again for your piece of mind (written in 3 agency agreements I have had the pleasure of reading)
  • You as the homeowner will be responsible for the design and implementation of your cleaning rota, along with the quality control aspects of your clean
  • Like with a Sole Trader (which is what these cleaners are with the added cost of paying an agent) how do you know what training your cleaner may have had? How good is the cleaners insurance? Do they even have insurance? What happens if a cleaner falls and hurts themselves in your property? What happens if a cleaner spills bleach on your new rug?
  • 2 costs – cash to cleaner, direct debit to agency… very messy and complicated
  • The costs work out quite expensive when broken down as their are the two costs for the cleaner and agency as well as the cleaning materials and equipment as cleaning agencies DO NOT supply any
  • Cleaning agencies tend to have an even higher employee turnover than both a cleaning business and cleaning franchise as there are no employee schemes or training and the hours of work offered can be spasmodic and often not worth the cleaners time to travel to
  • There is no come back for the house owner – Not happy with your clean? Would like to talk to someone about it? Well with a cleaning agency you will be directed to talk to your cleaner directly or the agency will just replace… going on holiday or your cleaner going on holiday? It is up to the house owner to arrange cover for that period… Cleaner ill or broke their leg? It is up to the house owner to arrange the cover – The agent does what for their money?????

As a cleaning business owner, and obviously working within the cleaning industry, cleaning agents are not my favourite flavour of cleaning service available as I, personally, do not feel they give a value added service to either the homeowners or the cleaners involved and the only party that benefits is the agent – they offer no training, no quality control of cleans, no back office support and no structure.

If you, as a homeowner, want to be in control of the rota and the quality, then you could hire your own cleaner direct as that is what an agent offers, with a weekly cost! If you want an uninterrupted service look at franchises or cleaning businesses and if you want to just make a phone call and hire/fire a cleaner then perhaps an agent is for you but please before you make any decisions, read through all the posts in this section to see which one would suit your home, family and pocket best

Please feel free to add your comments or questions

Next blog post: How to complain about your clean

On the 1st November Mrs Mopp Cleaning Services celebrated its 3rd year in business with exciting news of an expansion into the Shrewsbury area in 2012- click the link below to read the full article from the brillaint, local news site ShropshireLive.com – Thanks so much guys x

 

Mrs Mopp Celebrates turning 3 with Shropshirelive.com

 

Mrs Mopp Parties with the Moppettes

To continue on with our “Why use a cleaning service” post; after looking at sole traders previously, we will be looking at cleaning businesses and what the Pros and Cons are for homeowners thinking of using a cleaning service

What is a cleaning business?

A cleaning business is usually a number of cleaners that all work for the one business. A cleaning business may still trade in a sole trader capacity but most will trade in a Limited company capacity as the business grows. Some cleaning businesses may also be registered for VAT, depending on their size and turnover. The business is normally owned/run by an individual and is a private business operating in the owners local area.

Mrs Mopp Cleaning Services is a cleaning business.

The pros of using a cleaning business

  • One of the disadvantages of sole traders is that if your cleaner is sick/on holiday/breaks a leg the homeowner is left without a cleaner. In a cleaning business, as there are normally several cleaners and/or bank staff, so that you as the client should never have an uninterrupted service
  • There are usually several ways for clients to pay when using a cleaning business such as online, by card, direct debit etc. as a business will service several clients a day, compared to a sole trader, and it is not feasible or safe to be collecting money off every clean, making it easier for the clients to pay their bills and budget their own household.
  • The pricing within cleaning businesses tend not to be hugely dissimilar to sole traders with rate from £8.50 – £12.50 per hour  being the average rates and depending on if the business is subject to VAT, provides the cleaning materials etc. – with added security of an uninterrupted cleaning service, higher insurance cover and fidelity bonding on staff and an up-line for complaints
  • Some people do not like to complain when they are not getting the service they would like. With a sole trader, whilst a pro is that the relationship between cleaner/client may be closer that can cause problems in its own right if the relationship does become too friendly, as to tell your cleaner you are not happy may result in you not having a cleaner at all or putting up with a service you do not want as to not rock the boat. With a cleaning business, there is a manager you can talk to who can either have a word with your cleaner or even replace your cleaner all together if necessary
  • Spot checks and training of staff to ensure standards are met and kept

The cons of using a cleaning business

  • Due to the hard and arduous nature of work, there is usually a high turnover of staff within the cleaning industry, so even though you may not have an uninterrupted service it may not always be the same cleaner that will come to your home
  • A cleaning business may have a contract or at the very least Terms of service which may impose charges on a client for cancellations and lock outs, for example, as the cleaning business will have an obligation to its staff regardless, whereas a sole trader only has to think about their own time and money.
  • As businesses grow, some may lose the “personal touch” as was there in the beginning as sole trader due to the number of staff, clients, suppliers etc that the owner will have to deal with and the client may not feel as loved as they once did

Checklist for a cleaning business

1. Does the business have Employers liability insurance, Public liability insurance, at a minimum of £1 million and do they have fidelity bonding against their staff – can they provide you with a copy of their insurances?

2. Does the business have references from clients they currently serve? What is the retention rate of their clients?

3. Can the business show and tell you how they recruit, train and monitor their staff?

4. How does the business keep in touch with its clients as not to lose that “personal touch”?

5. What does social media think of the business? Check online, do they have good/bad reviews, what does their customer service levels come across like? Do they have visibility on the web? Could you connect with your Cleaning business through multiple channels?

Next week: Cleaning franchises.

Are you someone who is a victim of the evil clutter fairy? Do you hold onto everything “Just in case” ? If you are let us help you out with our TEN TOP TIPS of De-cluttering, to help you start to part with the unnescessary objects and clutter you keep - We promise you’ll feel better for it!

1) Don’t procastinate any longer – set a date for the decluttering to start and stick to it

2) Get someone you know and trust to help you, be that a friend or a professional service – another person with you will give you the motivation and confidence to be tough with your throwing out!

3) Pick one room and keep on that room until it is cleared in full – Clear out the cupboards, the drawers, the wardrobes, under beds, on top of wardrobes etc and don’t start on another room until that room is done

4) If you just cannot face a massive onslaught on your clutter, let’s start with nice, easy bite size chunks of 15 miniutes every day – little by little you will start to feel better as you see the light (and spacious worktops) at the end of the tunnel.. One room at a time though

5) When making a cup of tea, whilst waiting for the kettle to boil, spend those 3 minutes tidying the kitchen – start sorting through your “junk drawer” (every house is guilty of having one!) throw away old tupperware tubs with no lids, throw out the empty/almost empty bottles under your sink etc,  remember little and easy!

6)  The 1 In - 2 out rule. In order to not re-clutter, for every new item brought into the home/office, two items must leave… no cheating though, throwing out a piece of paper and empty toliet roll tube does not count! This rule will curb your spontanous buying and may even save you money too! Yay!

7)  The clothing rule – If you have not worn it, or even looked at it, in the past 12 months, bag it and deliver it it to your local charity shop

8 ) The Twelve Month rule – If you just cannot face to throw certain items away as it plays on your mind that you may just wear it one day (acid house smiley tops are NEVER coming back trust me!) or you think you may use it, fix it, need it etc put all these “in case the world ends” items into a box, seal up the box and put the box in the loft… IF you get to 12 months and you have not opened the box, donate the whole box to a charity shop of your choice (without opening, as that would only tempt you again) If you didn’t need it in a year, you do not need it at all!

9) The “Do I really need it?” rule – Every time you are shopping or out and about and feel the urge to buy the latest gadget or gismo or yet another pair of shoes, write it down on a list. Not only will your list give you time to reflect on the descion rather than impluse buying  but it will also give you time to think if you have a place for the new item to live within your home/office, will you even use/wear it and it may even stop you buying all togther, both saving you space in your home and keeping money in your bank – double yay!

10) For those of you that have problems detaching emotions from items and blackmail yourself into keeping items – i.e. “I can’t throw away that peach knitted toilet roll doll cover” (remember them?) as my Great Aunty Betty gave it to me, seven Christmas’ ago”  I have this little system for you…

Ask yourself these 3 questions

1) Do I LOVE it?    2) Do I NEED it?  3) Is it ESSENTIAL?

The (honest) answers will lead you to the following

1) Yes you love it, can use it and it is in working order = you can keep it

2) No = Donate to charity or skip

3) No = Donate to charity or skip

We all get caught up in our possessions and ‘stuff’,  its built into our I want it now consumer society but if you were hand-on-heart-honest, how much to your really use?  A third of it? Less?

So in the season of the Spring Clean, make your job easier, free up the space, take the plunge, get tough and declare war on your junk drawers!