Top 3 Cleaning Client Problems and How To Deal WIth Them

Cleaning Articles & Guides Mrs Mopp Blog Spot

So you have gotten over your guilt; you have reasoned with yourself about the pros and cons and you have hired some home-help to clean for you. Good for you. This is great right? You have a cleaner and that is one more worry you can cross of your list, or is it? Here we will look at the top 3 cleaning client problems and how you can overcome them, leaving a happier you (and a happy cleaner and cleaning business ūüôā )

1. You feel guilty, agitated, angry and maybe even a teeny-weeny resentful towards your cleaner.

Believe it or not this is quite normal and something I have seen a lot, especially in homes that have never used a cleaning service before and more so from the lady of the house. If you have always cleaned your own home, even begrudgingly so, it is normal to still feel a pang of guilt that you are not doing it and someone else is. For the first few weekends, of not having to clean your bathroom on a Saturday, you may feel a bit lost with your time and feel guilty that you have that time available now.

You may feel irritated that your cleaner does not put all your cushions back on your sofa the way that you do, or you may feel annoyed that your cleaner always moves the position of your bread bin in the kitchen. You may not like it that your house is complemented on and you feel “bested” by another, when no one ever complimented your home before. Sounds crazy but believe me, over weeks that slight little irritation, of an ornament the wrong way, can turn into a huge resentment and problem.

Solve: Please just talk to your cleaner or, if you don’t like the confrontation, please talk to their supervisor. The cleaner will not mind that you prefer you shampoo bottles ordered from left to right, or that you like your pillows at right angles on your sofa.. truly, just tell us that is what you want. If a cleaner does not clean in the way you would like, then you have to ask yourself two things 1. Is the job done to a good standard even if not to my method? 2. Can I live with the cleaning not being done to my method?

If the problem is you don’t like someone doing an equal or better job than you would do, the way I see it, you can either stop the cleaning service and become a martyr to yourself and go back to cleaning at the weekends or you could be positive about it and write an email to the cleaning business telling them what a great job their cleaner has done; this will make you feel good that you are praising and

Top 3 Client Problems

lifting someone else and it will make your cleaner feel really good and that they are appreciated. Cleaners love client feedback, so if they do a good job, tell them so.

2. You don’t trust your cleaner

There is nothing worse, from a cleaners point of view, than a client setting “traps” around their home for them. If the cleaning service is not providing a good enough job or to the standards you would like or expect, then please talk to the cleaner/supervisor about your issues so that they may get sorted out – it may be a case of your cleaner needs more training, or your cleaner may need to be changed, or your cleaner may not have enough physical time available to do all the tasks and didn’t want to bring it up. Whatever the issue, it can be sorted out with communication, not with tricks and trying to catch people out, that is not nice and I am sure you wouldn’t like it if someone tried to deliberately trip you up on your work.

If you are setting traps or having people watch your house for times etc., then you obviously do not trust your cleaning provider and you need to ask yourself why, as it was you that hired them? Is it that you are new to having a cleaner and feel uncomfortable about having a “stranger” in your home? Is it that you feel your cleaner is scamming you on time or is sitting and watching TV instead of cleaning? Again, please talk to the cleaner/supervisor about your concerns. A good cleaning company should have several vetting and reference checks for cleaners and have policies for key handling etc. and should be able to set your mind at ease by explaining their business and how it works to you. If you are still not happy, start looking for a new cleaning provider who you do feel comfortable talking to.

3. You don’t value your cleaner as a priority service

By not valuing I generally mean in regards to payment habits from clients.

When you engage a cleaner, in whatever capacity you do, please ensure that there is an agreed payment policy in place and that it is adhered to. If you have agreed to pay cash at the end of every clean, please ensure you have the right amount. If you are invoiced on a monthly basis, please set up a standing order or arrange the online payment to reach the cleaners bank by the due by date and, if you still live in the dark ages, and use cheques, then please get them into the business prior to the invoice deadline so that they may clear in time.

Your cleaning service works hard for their money and should be paid on time and the correct amount, just as you would pay any other supplier. Over the years I have had some clients take offense if I send them an “overdue” letter and I even had a phone call once asking “who did I think I was” telling them their bill was late! I have also had other clients who will receive a bill for ¬£65 and will pay only ¬£60, consistently, and then argue if I send them overdue invoices for the outstanding amounts… you would not do this with your credit card bill or with mortgage or in a supermarket, so please don’t do it to your cleaning service. If you have an issue with your invoice, call the cleaner/offices and discuss it, ask to see timesheet records or cleaning records to verify times. If you were unhappy with the clean, did you bring it up with the cleaner/supervisor on the day? Deciding to not pay full amounts, without any prior discussion with the cleaner is not fair or right.

If you do not like having to pay cash weekly or you don’t want pay monthly, or you would pay on x day of the month as that is when you get paid, then talk to your cleaner/supervisor and see if there is alternative way to make payment. Treat your cleaner as you would any other business.

Communication in any problem is always key.

I would love to hear your thoughts or feelings on any of the above points.

Thank you for reading – Mrs Mopp x

NEXT WEEK: Should You Clean Up Before Your Cleaner Comes?

 

Is guilt preventing you from hiring help in your home?

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You work full time, you are a parent full time, a spouse or partner full time and you are on the go full time. You  meet yourself coming backwards, run out of hours in the day and still you will not hire the help you know need. But why? What is stopping you?

It’s that nagging guilty feeling in the back of your head isn’t it… and I bet it says these things to you:

1. Only the rich and well off have cleaners, we don’t need one, we can’t afford one. People will think that I think I am Lady/Lord Muck?

2. I should clean my own house – my house, my mess, my responsibility right? How lazy would I be to hire someone else to do tasks I don’t want to do?

3. I feel like I would be exploiting someone. What if the cleaner thinks that I think I am better than them? How do I handle being a boss/client and telling the cleaner what I want to be done without coming across all superior and Lord-Like?

guilt

Can I read minds? No, sadly I cannot, but I have worked in this industry many years and have done hundreds of quotations in peoples homes. What I have found is this: Women fight with the decision to hire a cleaner far more than men do. Men see it as a practical necessity; who has time for cleaning bathrooms? Women, however, have a harder time – they guilt trip themselves into thinking that they should be able to do and have it all; then they feel inadequate when they can’t keep a hundred and twenty-seven (often self-imposed) plates in the air at all times, it’s a vicious circle of guilt and pressure.

My advice? Let it go people! Take a deep breath and come join us in the 21st century and step out of the pre-programming of an old society and out dated gender roles: it is okay to ask ¬†for (and hire) help! You are not a bad person for not¬†cleaning¬†your own¬†toilet,¬†you are not a bad person for sending your ironing out to be done and you are not a bad person for having a gardener cut your lawn – you are a busy person and a hard working person and you deserves to have some quality time to yourself and if you could give yourself some quality time, you would wouldn’t you, it’s a no brainer?

How to tell the guilt monsters to hush!

1. Only the rich and well off have cleaners

Maybe once upon time that was true but now, with busy lifestyles, a fast-living culture and individuals having more disposable income than before, it is no longer the case. Did you know that over 6 million people in the UK employ a regular cleaning service in their homes and this number grows year on year? Having a cleaning service is for people of all walks of life and I guarantee that there is a cleaning service out there that will suit your needs and your budget. See my earlier posts on What To Look For In A Cleaning Service and What Are the Different Types of Cleaning Service Available.

Even if you cannot afford a weekly service, you could think about having a clean every month, or maybe every quarter. At the very least I would recommend a deep clean/spring clean at least once a year to tackle all the jobs that everybody loves to avoid.

2. I should clean my own house

Firstly, says who? Where is that written other than in 1950’s Good Housewife Guides? Let me ask you – Did you build your own house? Do you grow all your own food? Do you sew all your own clothes? No, no you do not, (other than in imaginary Pintrest World ūüėČ ). You feel perfectly comfortable paying for those services to be done for you; why would paying someone else to clean your home be any different?

Secondly, unless you live alone, you will not be the only person responsible for making the mess. As was a great, and often repeated phrase of my mothers throughout my childhood: “I did not make the mess alone, so I am not cleaning it alone” – Now you can either 1. draw up a family/roommate cleaning rota (future post coming up about this) and live with the moans, groans and half jobs as your children/spouse/partner/roommate attempt¬†to make you stop asking them for domestic help, 2. mutter sentences of resentment to yourself whilst you¬†begrudgingly¬†clean the¬†kitchen¬†floor because no one has mopped it in three weeks, or 3. You can hire a cleaning service to come in once a week/fortnight/month to help you keep on top of it all without all the drama and family rows.¬†

3. I feel like I would be exploiting someone

Now unless you are forcing someone into cleaning your bath tub I would imagine that there will be no exploiting going on. In the 1911 UK Census there were 1.3 million people employed as domestic servants, more than in any other industry; the hiring of help within the home is nothing new. Cleaners (some 800,000 thousand registered cleaners in the UK today) have voluntarily decided that cleaning is the job they want to do, just like you decided on your job or profession.

Some people see cleaning as lowly profession, even among the working classes, and that I take great insult at and is a myth I try to dispel within my own work force… cleaning is a very noble job; without cleaners, shops, schools, hospitals, doctors surgeries, dentists, heck even the roads and pathways would not be open or function the way they should. I tell my staff that cleaners are like the fourth emergency service; the silent, forever working presence to every backdrop in society. Do not feel sorry for someone being a cleaner, they are not wanting sympathy, most cleaners are happy and take great pride in their work and enjoy to clean, so you are not exploiting anybody, it is their job.

As long as you speak to your cleaner in the same manner you would speak to anyone else you interact with then there are no problems. If you are unhappy about an element of your clean or need to give a different set of instructions to your normal clean, just approach your cleaner as you would a colleague for example, in a friendly, polite and straight forward manner. Cleaners want to do a good job, they like to have happy clients and will not take offense at an area that was missed being pointed out or being given a list of different tasks.

As a final point, and just as a forewarning,  even when you hire a cleaning service you may still feel pangs of guilt and also resentment at some one else cleaning your home when you feel like you should be doing it. This is normal and is something I will cover that in next weeks post to help you overcome.

If you have any thoughts or feelings (or stories) about the topic of guilt when hiring a cleaning sevices, I would love to hear them.

Thanks for reading – Mrs Mopp x

NEXT WEEK: Top 3 Cleaning Client Problems And How To deal With Them 

 

What Different Types Of Cleaning Service Are There?

Cleaning Articles & Guides Mrs Mopp Blog Spot

In our busy and eventful lives, it is not uncommon to hear about people having a cleaner, window cleaner or gardener to help them in their homes. These are not people who have gazillions in the bank; these are every day working people who value their free time in their schedules. People just like you and I.

But with so many cleaning options and services available what is the best one for you, your home and your budget?

The Four Ways to Hire A Cleaner And The Pros and Cons of Each

pros-cons

1. The Sole Trader

By the very nature of the name, this is an individual that works by themselves for themselves. A sole trader cleans to make a living for themselves. Sole traders charge from £7 Р£11 per hour. Personally I would suggest paying a private cleaner around £7 Р£8.50 per hour (area dependant) as paying the higher rates of £9 + per hour does not seem justified to the value add a sole trader can bring compared to a business or franchise.

Pros

  • One dedicated cleaner for your home
  • A flexible arrangement about what work will be undertaken
  • A cheaper rate, so would suit those with a smaller budget

Cons

  • If your cleaner is sick, goes on holiday or breaks a leg what will you do? There is no back up with a sole trader.
  • You are responsible for ensuring the cleaner has insurance and references. Who is responsible if an item is damaged?
  • The cleaner doesn’t always turn up, or do the agreed hours – familiarity can breed contempt.

2. The Cleaning Business

This is a business that employs 1 or more people to clean. A cleaning business, for the sake of this article, is privately owned and run. A cleaning business provides employment and aims to make a profit on the services provided. A cleaning business will charge between £8.00 Р£15.00 per hour depending on its size and services offered.  I would suggest looking at the rate in comparison to what that business gives you in return. If the cleaning business does not provide quality checks or have a customer care procedure, why would you pay more for it, than say if you had a sole trader giving you the exact same service at a discount?

Pros

  • A dedicated cleaner and a back up if your cleaner is not available
  • A cleaning schedule of what will be done in your home and procedures for the work
  • A back office function for any queries, complaints or questions.

Cons

  • Cleaning businesses can have a high staff turn over due to the nature of work, this is throughout the¬†cleaning¬†industry. You may always have a cleaner, it just may not always be the same one.
  • A cleaning business should have a contract and this may impose terms on you for a notice period, lock out charges and cancellation charges etc.
  • A cleaning business can seem less personal than a sole trader due to the fact there may be a chain of command or there are multiple sites.

3. The Cleaning Franchise

These are businesses that have been bought, by an individual, for the brand and the proven profitable business structures a franchisor has developed. When you deal with a franchise you will be dealing with a person who has invested money in a company to learn their techniques and their processes. The franchisee will follow set procedures for quoting and executing the work they do. The cost of a franchise to clean to clean per hour is a bit of a black art to master, as they do not tend to quote by the hour, they tend to quote by the clean. I have quoted against many franchisees over several years and still it intrigues me when I am given their price as to how they reach it. For a three bed, two bath standard home you should expect to pay £40 Р58 per clean Рthe clean make take 3 hours, 2 hours or 1 hour depending on the number in the team and the equipment used.

Pros

  • The business model is tried and tested, as opposed to a living-it-learning-it cleaning business
  • The customer experience, branding and marketing should be second to none
  • The equipment and materials used will always be ¬†good quality

Cons

  • Can be more¬†expensive¬†than all three of the alternatives
  • A badly run franchise is the same as any badly run business regardless of the fancy systems the individual invested in
  • Contractual obligation – some franchise businesses can have contracts that lock you in for 3, 6 or 9 months – not good if you don’t like their service or have a personality clash with your cleaner or the franchisee

4. The Cleaning Agency

A cleaning agency is a little bit like a recruitment agency, they are the middle men. A cleaning agency tends to be a office based business that will leaflet drop an area advertising for it’s cleaning services and, at the same time ,recruit in the local job centres and local publications for self employed cleaners to fulfill the work. With a cleaning agency you will pay between ¬£9.50 – ¬£13.00 per hour depending on the area and the company you deal with.

Pros

  • A cleaning agency is a nice blend of sole trader and cleaning business – if your cleaner leaves their job, you can call for another one
  • The price range falls in between the business and sole trader
  • As with a sole trader the work is agreed between client and cleaner giving greater flexibility

Cons

  • As a client you¬†have¬†to make two payments – one in cash to your cleaner, on the day, and one of an¬†administration¬†fee, paid in advance, by direct debit to the agent
  • Agencies tend to have an extremely high turn over of staff due to the fact that cleaners cannot get enough and/or consistent hours – do you want you keys swapping hands with people not connected to one and other bar the agency they are registered to?
  • This business model, in my opinion, does nothing for its fee and does not give any value add other than finding a cleaner for you. The agency does not take responsibility of your cleaner is sick or on holiday for example, that is for you, the client, to arrange with your cleaner – you could just as well deal with a sole trader direct for the same service without the payment hassles?

I hope you have found the information useful and if you have any comments or thoughts, I would love to hear them.

Thanks for reading – Mrs Mopp x

 NEXT WEEK: What To Look For In A Cleaner

Help! How can I can my porcelain floor tiles to shine?

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 Question To Mrs Mopp:

I have a black and white tiled floor. The tiles are porcelain and no matter how I clean them, my floor always looks dull and not quite clean. What can I do to make my floors shine?

 

chequered floor

 

Answer:

Porcelain tiles are widely used in our homes and offices , they look nice and they are quite easy to take care of with a little know-how.

Quick Cleaning Guide to Porcelain

  1. Vacuum or sweep tiled area prior to mopping – pay particular attention to the corners and sides of the room
  2. Choose your cleaning solution based on the tile type – see below
  3. DO NOT use ammonia or bleach based products on porcelain as it can discolour the tile and alter the grout colour
  4. DO NOT use solutions that contain oil-based detergents, sealant or wax cleaners
  5. Use rugs at all entrances where there are porcelain tiles to prevent walk through of girt and dirt that may damage and scratch your tile

 

Different Type of Porcelain Tile and how to clean them

Unpolished Tile – For flooring with a moderate dirt level

  • Vac/sweep –¬†for best results use a clean, dry mop instead of a broom
  • Saturate floor with cleaning solution and clean first in horizontal and then vertical motions, for a thorough coverage
  • For stubborn stained areas, scrub the solution into the area with a nylon brush or scrub brush (avoid wire wool products)
  • Rinse the floor with clean, clear water using a new mop head from the dirty one or using a steam mop
  • Leave to dry in ventilated room or towel dry/buffer depending on size of the area

Polished/Glazed porcelain tiles

  • Vac/Sweep
  • Mop the floor with a mild cleaning solution – On a polished tile you need 50% less product than what you would on an unpolished floor – Mrs Mopp would recommend a cleaning agent that is non-soap based neutral PH cleaner or using a white vinegar mix (2 gallons hot water – 1/4 cup white vinegar)
  • Rince tiles with clear, clean water
  • Polish by hand, with a buffer , or with a clean, dry, flat-head microfibre mop to bring to a high shine. If you are cleaning a large floor area you may want to clean the floor in sections, as is the water is allowed to dry you will get water spots and streaking on your tile.

Textured Tile

A textured tile will require a little more cleaning time. Standard wet mopping will not clean the tile to its best, so it is important with a textured tile to clean a little more frequently

  • Vac/Sweep – for sweeping using a soft bristled broom, First sweep in the direction of the tile and then re-sweep in the opposite direction to ensure all dirt is picked up that may lodge in crevices or the groove of a tile.
  • Scrub/mop floor with a neutral cleaning solution, again cleaning in both directions. First cleaning one way and then the other to ensure even coverage.
  • Rinse the floor with clean, clear water and leave to air dry or towel dry/buffer depending on area size
  • For stubborn stains or high traffic areas it is recommend you clean the floor this thoroughly at least once a week and vac/wet mop daily

 

The most important thing to remember is to rinse any product – bought or natural – off the floor once washed. For quick cleaning use only hot water and a clean mop head after vacuuming or sweeping and allow to dry or buff if the room is not well ventilated

Hope that helps?

Happy Cleaning  РMrs Mopp x

 

 

Help! What Is The Best Thing For Getting Rid Of Urine Smells?

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If you are potty training, have a family member with incontinent issues or have a new pet, the chances are you are going to end with a few accidents on your floors or chairs. Urine is not the easiest of stains to clean up as it is the salt within the urine that crystallizes and acts as a desiccant Рthis means that the salts attract moisture and never really dry out, so on hot days or rainy days the smell may become worse.

Some cleaning agents will help remove the stain and the odors but most just mask the smell on a temporary basis only; as the months and even years pass after the urine stain has been left the salts will still be active and it is these properties that form bacteria and make the smell that lingers in the air. In order to get rid of nasty smells altogether we need to clean the stain and deodorize the area

There are several chemical based products available for dealing with all types of urine stains from pets to people and a selection can be found here and I would also recommend washing the carpets with clothes washing powder, as not only will this clean the stain but will also deodorize the area too.

However, if you wish to attack the cleaning in a more natural way, below are some tips and techniques to try:

ALWAYS, always, always dab up as much of the pee before attempting to clean. Note the word DAB not rub. Use an old rag you can wash, paper towels or even newspaper. Stand on the cloth and apply pressure to the pee stain, keep repeating this cycle until the the paper towels/cloth does not seen to be absorbing any further. This step is the first step regardless of if you are using chemical or natural methods, the less pee we have to deal with the better right?

1. Using Vinegar – Use neat in a spray bottle or at a 80:20 dilution if you would prefer to¬†weaken¬†the smell a little. Always test on an¬†inconspicuous¬†area of your carpet first. Spray the¬†vinegar¬†mist over the damp patch – the vinegar will not remove the urine but it will help to break it down and loosen it from the fibers of your¬†carpets¬†or furniture. Once sprayed, get scrubbing… rinse and repeat the cycle if necessary. When the carpet has been scrubbed within an inch of its life (especially important if puppy wee to stop them follow¬†their¬†own scent and peeing in exactly the same spot again!), dab up any excess water and sprinkle the carpet with baking soda, leave over night and vacuum up the next morning

2. Using baking powder РUsing 1 part baking powder and 2 parts water, make a paste that should be a toothpaste like consistency. Scrub the paste into the damp spot and again, using elbow grease get scrubbing the spot. Once you have scrubbed the fibres with the paste, leave on the stain over night Рwash and dab dry the following day

Once the stain has been washed always deodorizer the area with a sprinkle of baking powder, the use of a perfumed fabric spray or household items such as mouthwash

3. If you find that the smell or stain isn’t lifting after chemical and¬†natural¬†methods then it is time to call in a professional carpet cleaner¬†to treat much deeper into the fibers

4. However sometimes no matter what you do it may already be too late and the carpet or an area or carpet will need replacing Рif urine has gone unnoticed and was not cleaned straight away it will seep in past the fibers to the backing of the carpet and into the underlay to the floor or through to your cushions if a sofa Рthis is as serious problems and all the baking powder in the world will not help.

Prevention is most certainly better than cure in the case of urine, so my advice is to always have your product of choice and cloths ready to use in an¬†accessible¬†area as if you are about to embark on a puppy or start potty training a¬†toddler, you need to be on “Pee Patrol” and ready to act¬†straight¬†away on those little accidents that happen

Happy Cleaning ūüôā

 

 

 

 

 

 

How Do I Get My Granite To Sparkle?

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Granite is the grandfather of all natural stone, it is tough and durable whilst beautiful and classic. But how do we look after it to ensure it always retains its beauty and shine?

Granite is not the biggest fan of acidic cleaning materials so avoid lemon or vinegar based cleaners, as although it would take¬†continued¬†use to damage the granite it will start to make your floors or worktops dull and faded. So, what to use…

Daily Cleaning

Warm water and a microfiber cloth will do the job nicely on a regular basis Рwipe with a damp microfiber and buff with a dry microfiber or soft cloth to bring the granite up sparkly. If there are marks on the granite worktop or floor, use a PH neutral washing liquid or cleaning solution with some warm water and as before, wipe with one cloth and buff up with another. Buffing up your granite sides after they are cleaned will keep the surface clean and sparkly by eliminating water spots and streaking.

With a granite floor, use a microfiber flat headed mop daily to remove debris like grit and small stones off shoes as this will lead to damage and scratch marks on your flooring.

Deeper Cleaning

On a weekly basis it would be recommended a deeper clean on your granite to keep it in its best possible condition. For off the shelf products I would recommend a PH Neutral  cleaner such as Dr Beckmanns for floors and walls or a spray such as Method Granite and Marble Spray for worktops and sides, as these products are kind enough to your granite whilst lifting any markings or stains.

If you wish to take the home made product route mix 1 cup of baking powder to 3 cups of water and wash the sides or flooring down, then rinse with warm water and buff up for the perfect mirror like shine.

Protection

To make your granite look¬†fabulous¬†throughout its¬†life¬†span, make sure you look after it, as although it can withstand hots pans on the surface or you chopping an onion without a board, it doesn’t mean you should. Always use coasters and heat mats on your granite worktops and put something underneath you when using knives or hot cooking utensils. Put rugs in high traffic areas on granite flooring to cut back on the amount of debris being walked into the floor.

Most importantly with granite is to ensure it is properly sealed and the maintenance is kept up. Black and darker granite will need sealing less often than lighter granite but always check with the supplier and/or fitter of your granite to check when and if it should be re-sealed

Happy cleaning ūüôā

 

 

Help! How do I get paint emulsion off my sofa?

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Q: Removing dry emulsion from sofa fabric, any ideas? (and yes the painter has been shot)

 

 

A: As the paint is already dry the first thing is to try and remove the majority of it before we make the stain wet again.

With a palette knife, small scraper or similar object start scraping off the paint that is on the top layers of the fabric. Depending on how old (or deep) the stain is, scraping should remove the great majority and all that will remain is to sponge the stain with warm water and a clothes detergent.

However, if the stain has become imbedded deeper in the fabric, take a look at the two methods below, depending on the composition of the paint used…

1. Latex Paint

  • Using a spray bottle Lightly mist the paint stain with water. (This removal process is effective for both wet and dry paint stains on fabric, once the excess paint has been removed)
  • Now for the hard work – Firmly dab the stain with a clean, dry cloth/towel until no more paint transfers over. The water spray will bring the paint out of the fabric. Ensure to use pressure when dabbing to ensure it lifts from the¬†fibers¬†below the ones you can see
  • Apply rubbing¬†alcohol¬†to a clean cloth and start to gently rub the stain ** CAUTION** Always test an¬†inconspicuous¬†area of the sofa first to ensure it does not damage the colour
  • Use warm water, with a tablespoon of clothes detergent, and wash the area
  • Use clean water and¬†another¬†clean cloth to¬†rinse¬†off the area, removing all soap and any remains of the rubbing¬†alcohol
  • Leave to dry
2. Oil Based Paint
  • After scraping paint off, use a sponge dipped in¬†turpentine and dab the stained area ** CAUTION** Again test an area out of sight on your sofa
  • Use a clean cloth to dab after you have dabbed with the sponge soaked in turpentine and you should see the paint lifting onto the cloth
  • Keep repeating the process of sponge dabbing with turpentine, followed by dabbing with a clean cloth until the stain is gone
  • ¬†Use warm water, with a tablespoon of clothes¬†detergent¬†and wash the area
  • Use clean water and another clean cloth ro rinse of the area
  • Leave to dry

We hope this has helped, good luck with removing your stain

Help! Black Nail Varnish On My Beige Carpet

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Q: A friends baby has spilled black nail varnish on a beige carpet. Can someone please tell me how to get it up?

 

A: 1. You can use nail polish remover. I would recommend if you take this route it in acetone free remover as acetone is a stripper and it may bleach the carpet.This method is only recommended on white or very light carpets. ALWAYS test an inconspicious area in the room first that no one will ever see . I would also recommend diluting the nail varnish remover down with water. Scrub the stain with the mixture, always keeping it wet (so that it doesn’t dry into¬†fibers) rinse of with clean water and repeat the process until the stain is gone

2.¬†Use a lot of water, keep the stain wet! Use about 15-20 squirts of hair spray and 3-5 splashes of rubbing alcohol. Scrub gently with a small nail/tooth brush. Blot with kitchen towels. Repeat as necessary. Don’t forget to keep pouring water during the process so the stain doesn’t settle

3.Spray with window cleaner, scrub, rinse, blot repeat РAgain ALWAYS test on a small area first. Some folk swear by window cleaner.

4. White vinegar dabbed, not rubbed onto the stained area repeatedly until the stain lifted

I hope this helps and good luck!

 

Stop the Junk!

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So here we are in a New Year, all ready for our new starts – gym memberships, weight loss, giving up smoking, vowing to sort out our bulging cupboards, drawers and the childrens toy box…

To help aid you and keep you motivated with your¬†resolutions (well the cleaning ones at least), we are going to be dedicating the month of January to de-cluttering and getting organised, so even if you don’t make it to the gym for that second time, at least you will have a clean and tidy home!

The first de-cluttering tip I will share with you is one we all encounter and can do something about… spam!

Junk mail Рbrochures, catalogs,  leaflets promising the world, the phone book (who uses these now??) it goes on and on.

A few junk mail facts for you

  • An estimated 12 billion pieces of junk mail are distributed to UK households and businesses annually.
  • This is equivalent to between 4.6 and 6.1m trees.
  • The average (adult) person gets 65 pieces of addressed junk mail per year.
  • The average household gets 326 pieces of unaddressed junk mail per year.
  • Over 90% of all advertising mail is unsolicited (i.e. the postal equivalent of cold calling

So what to do about it?

In this modern age of technology, the great majority of us can find what we want, when we want it on our laptops, computers and telephones and do not need the constant barrage of paper through our letter boxes, so how do we stop it?

We opt out… stop the junk and stop the clutter.

Please see any of the links below to register your name and address and start the first day of de-cluttering¬†your home… see that wasn’t so bad was it ūüėČ

www.stopjunkmail.org.uk

www.mpsonline.org.uk

www.catalogchoice.org