What Does A Cleaner Do Exactly?

What Does A Cleaner Do Exactly?

Ask Mrs Mopp... Cleaning Articles & Guides Cleaning tips From the Author Mrs Mopp Blog Spot

Can I Ask My Cleaner To Chop Wood?

What will a cleaner do in my home? What can I ask them to do? And What Won’t A Cleaner Do?

What Does A Cleaner Do Exactly? What You Can and Cannot Ask A Cleaner To Do | Mrs Mopp Blog

The wonderful Mary-Mary (she’s so good we named her twice!) working hard for Mrs Mopp 🙂

Cleaning businesses come in many shapes and sizes. There are sole traders who work alone, there are cleaning businesses who employ staff members, cleaning agencies who use self-employed cleaners, and cleaning franchises, that are part of a larger National or International cleaning brand/company.

There is a cleaning service out there for everybody and every home, and one that will meet your cleaning requirements, household needs, and budget.

Take a look at our earlier post to find out about the different types of cleaning services available and the pros and cons to each

What does a cleaner do?

Generally, cleaners will all undertake the following cleaning tasks and duties during a domestic clean:

  • High and low-level dusting
  • Cleaning of bathrooms
  • Cleaning of kitchen
  • Vacuuming
  • Mopping
  • Dusting and polishing of shelves, picture frames, units etc.

Some cleaners will also offer the following:

  • Change bedding
  • Empty all internal bins, including main kitchen waste
  • Ironing
  • Washing of dishes/loading of dishwashers

What other things is it okay to ask a cleaner to do?

This will depend on the type of cleaning service you use and the relationship you hold with them. Generally, it is okay and within limits, to ask the following:

  • Polishing silver or brass
  • Cleaning of internal windows
  • Washing and special care cleaning of ornaments
  • To fold washing and put it away
  • Help you de-clutter
  • Tidy up an area

Please note that you may be charged for additional time for extra tasks, or you may have to forfeit areas of your regular cleaning schedule if you are adding extra tasks to the list for your cleaner to do (remember they are only human!)

Some cleaners don’t wash up or iron, as standard, or even if asked, as it is not listed in their service list.  It is always best to enquire, via telephone or email, as to what the cleaning service does offer, and what extras they would be willing to do.  Before you invite a cleaner to your home to quote, make sure your needs will be met and your time not wasted

Below is an example of a cleaning franchise who does not iron or wash dishes, and makes it clear to clients.

What Does A Cleaner Do Exactly? The Things You Can And Cannot Ask Your Cleaner To Do | Mrs Mopp Blog

A screenshot from the website of world’s largest cleaning franchise, Molly Maid, showing what they do not clean

Things Cleaners Don’t and Won’t Do (and shouldn’t be doing)

  • Walk your dog *
  • Look after your children *
  • Do your supermarket shopping *
  • Chop wood for your fire place * (Really!)
  • Sew holes or darn socks *
  • Clean your whole home or a large area on their hands and knees *
  • Unblock your toilet *
  • Be naked or in something skimpy * (that’s a whole other service, my friends!

* = Tasks that a member of my cleaning team, or I, have been asked to do by a client! Yes really. (And yes our Moppettes chopped up the logs that day, as they were out of mobile reception to call the office, and didn’t want to let the new client down!)

What Does A Cleaner Do Exactly? What You Can And Cannot Ask Your Cleaner To Do | Mrs Mopp Blog

As A General Rule, Moppettes Don’t Chop Wood 😉

Next Steps

The first thing to do is look online and search different domestic cleaning services in your local area – take a look at their website, their Facebook, their Twitter and various other social platforms for starters, to get a ‘feel’ for them.

Do they look and sound like a person/business/franchise you could use?

Do they have a clear brand and service offering?

Do they cater for all the cleaning wants and needs you may have?

Do they testimonials and client interaction?

When getting to quoting stage, ask specifically if the cleaner will do X or Y as cleaning tasks, and be open and honest about your expectations

Please read other most recent post on 3 things to expect when hiring a cleaner as a third step, to help align your expectations of the reality of hiring a domestic cleaner.

We hope you have found this post helpful? If you have any comments or points to add, please drop us a comment

Do a good deed – share this post with any of your friends or family you think may find it helpful 🙂

Until next time,

Happy Cleaning!

Mrs M x


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Do you live In Telford, Shrewsbury, or the surrounding areas of Newport and Shifnal? Need help with your domestic cleaning? Please contact us today with your requirements.

Are you looking for commercial cleaning? Please see our sister company – MMCS (UK) Ltd