Mrs Mopp Shrewsbury – Meet The Team

Mrs Mopp Shrewsbury – Meet The Team

Mrs Mopp Blog Spot

House Cleaning Services in Shrewsbury

A map of Shrewsbury, with a heart over the centre. The Mrs Mopp logo i sat the bottom of the picture - the logo is pink with writing on saying Mrs Mopp Cleaning Services and has the website written www.mrsmopp.com in smaller letters. There is a circle on the logo with a cleaning lady in a pinny holding a mop and bucket | MrsMoppUK

Mrs Mopp Shrewsbury became a stand-alone branch of Mrs Mopp in 2017 due to continued demand for reliable domestic cleaners in Shrewsbury

Mrs Mopp has worked within Shrewsbury for over 10 years, but as our client list grew it was important for Shrewsbury to have a dedicated team of local Moppettes and a dedicated account manager

Meet the Mrs Mopp Shrewsbury team

First up, meet team leader Zara – Zara has been with Mrs Mopp for over five years and started on our Shrewsbury team as a domestic Moppette.

Zara has worked hard and been a consistent member of the Mrs Mopp team since day one. Did you know, one time Zara’s car broke down and needed to be repaired so, not one to let her clients down, Zara got on her pushbike and cycled to all of her clients for a WHOLE WEEK and didn’t miss a single cleaning service!

Zara, who still cover-cleans when needed, completes all quotes in Shrewsbury and manages her team of Merry Moppettes – book a home visit with Zara

Zara is a mummy to two lovely girls (often seen out posting Mrs Mopp leaflets with their mama around Shrewsbury in their own mini-mopps uniform) give them a wave if you see them around

Mrs Mopp Shrewsbury team leader Zara, with domestic Moppette Amber, on their bikes riding to their clients. Both ladies are smiling

Want to know to know more about Zara, like what her favourite cleaning tip is, or perhaps her hidden talent, or maybe the music she likes to clean to? Find out all that and more by reading Zara’s interview featured on The Best Of Shrewsbury

Meet The Merry Moppettes – Mrs Mopp Shrewsbury

Say hello to Sarah. Sarah has been with Mrs Mopp Shrewsbury for over two years and is an integral part of our team. Sarah cleans many homes across Shrewsbury and is loved by her clients for her attention to detail

Mrs Mopp Shrewsbury domestic Moppette Sarah leaning on a kitchen side, holding a microfiber cloth and a bottle of cleaning solution

Meet Dawn. Dawn is a seasoned and experienced house cleaner, who has been with Mrs Mopp Shrewsbury just over a year, after joining us another cleaning service. Dawn brings lots of cleaning knowledge and a stocked cleaning bag to every service

Mrs Mopp Shrewsbury domestic Moppette Dawn cleaning a client's shower screen in a black Mrs Mopp tabard and pink t-shirt, holding a pink microfibre cloth  | Mrs Mopp UK

Let us introduce our very own Rapunzel – say hello to Rachel, the owner of the most beautiful hair we have ever seen at Mopp Towers. Not only is Rachel a dab hand with a hairbrush, but she is also a wonder with a dustpan and brush. Rachel has received many happy clients reviews since joining our team and is known for her thoroughness in every task

Mrs Mopp Shrewsbury Domestic Moppette Rachel cleaning the bathroom floor of a clients home on her hands and knees. Rachel has very long hair in french braids across her back and is looking towards to camera | Mrs Mopp UK

We have a few Moppettes in training, over at Mrs Mopp Shrewsbury, they will be revealed soon, so keep an eye on our Instagram

For July only we have a special offer running on The Best Of Shrewsbury for Shrewsbury folks looking to book a weekly or fortnightly house cleaning service – 10% off for 3 months (T&C’s Apply) – click the above link to find out more

Want to join our Shrewsbury team? Take a look at our vacancies page or check out Career’s page on Indeed

The Poison In Polish

The Poison In Polish

Cleaning Articles & Guides Mrs Mopp Blog Spot

Do you know what you breathing in and absorbing into your body when you use furniture polish?

At Mrs Mopp, we are always working on improving our cleaning techniques and we continually test products to ensure we provide the best clean and service for all of our clients

In some of the homes we clean, we have clients that live with asthma, COPD and many other breathing conditions, and in those homes, we only damp dust, after much research on the best cleaning methods for those with lung conditions

Damp dusting does not use conventional furniture polish, instead it uses a damp soft microfibre cloth and a dry soft microfibre cloth to clean in a Mr Myagi “wax on, wax off” style – if the wood is sealed we may use safe-for-wood anti-bacterial treatments and we are currently trialing an environmentally friendly vinegar, water and jojoba oil mix (jojoba works as a natural wood oil) as we aim to cut down on the cleaning chemicals we use for both the health of our Moppettes and the health of our planet

Damp dusting provides a better clean and shine to your furniture, your picture frames, your ornaments, and your handles and switches etc. (Mrs Mopp first tests all products and cleaning techniques in our founders home before we ever put them into our clients homes, and Kelly is converted, the only type of dusting and polishing that is done in her home now is damp dusting). For longer lasting wood treatments, depending on the wood, we regularly beeswax or oil clients wood and damp dust in between bi-annual wood treatments.

See this short clip from one of our Moppette training videos showing the correct technique and also showing the shine achieved from damp dusting

Damp dusting Mrs Mopp Style

The nasty truth about furniture polish

Did you know one of the hydrocarbons in furniture polish is formaldehyde, which is a known carcinogen that can accumulate in human fat tissue over time?! It also contains nitrobenzene – which is easily absorbed through the skin and is another known carcinogen that is a reproductive and central nervous system toxin. Many brands contain petroleum distillates which have been linked to skin and lung cancers and can cause nerve damage, are highly flammable and dangerous if swallowed! Yikes!

This is in addition to morpholine (irritant which can cause kidney damage), neurotoxins and a host of other ingredients that can cause skin irritation, eye irritation, headaches, and coughing.

Limited exposure (once weekly) is classed as ‘safe’ but our Moppettes clean between 2-4 homes a day, 5 days a week… and that’s an awful lot of exposure

Even Chrissy is rethinking her furniture polish use

But I’ve always used furniture polish…

Furniture polish can damage your wooden furniture too as the silicones they contain can soak into the grain and damage the texture and look of the piece permanently. Some brands can leave a residue on furniture too, dulling the shine over time

A future without furniture polish?

There are many ways to clean furniture and at Mrs Mopp we always clean an item in accordance with the information acquired when we visit clients homes for a quotation and with the suppliers/manufacturers instructions for wooden items but for everything else, we damp dust – damp dusting stops the dust from circulating in the air (and ultimately landing back on the furniture) and brings items in a home to a bacteria-free high shine, with no inhaling and absorbing of nasties from a polish spray

How do you polish furniture? Let us know in the comments as we are always willing to learn

Summer Holiday Chores for the Kids

Summer Holiday Chores for the Kids

Mrs Mopp Blog Spot

Well school holidays are upon most of us and whilst children will be looking forward to weeks of fun and very little work, it can be a bit of a nightmare for parents.

Here at Mopp Towers, my children were introduced to cleaning and tidying at an early age, they learnt we do not have a Bedroom or Washing Up Fairy that cleans and tidies everything up while they sleep.

You have to be realistic of course, if you are a bit of a cleaning control freak you may find it hard to let your standards slip. But on the other hand any help is worth something – right?  So here’s some advice I learnt along the way.

 Seven Top Tips for Cleaning with the Kids

  1. Start them Young

Young children love to please and help out so get them to watch and talk them through what you are doing at the beginning. Even a toddler can hold a (child friendly/chemical free) wipe and will imitate you – great for those low down jobs like skirting boars or chair legs! Very young children can put their toys away at the end of the day or help lay the table.

  1. The Right Chores for the Right Age

Little people don’t always have the dexterity or concentration for complex tasks so you need to think about what chores are right for your child.  You will set yourself and your child up to fail if you assign tasks beyond their capability.  Better to have your children do something simple but well as you train them up to take on more complex tasks.

  1. Lots of Praise and Encouragement

Children do take pride in what they do, so do thank them and praise them – and don’t expect perfection, especially at the beginning. Try not to associate cleaning with punishment as they will get discouraged and you will never get a willing participant.

  1. Simple Instructions with a Time Limit

To many children ‘Clean up your Room’ can be overwhelming – where to start?  Simple instructions like ‘Put all your toys away before teatime’, or ‘Put your dirty clothes in the Washing Basket’, will help younger children.  Teenagers may be a different matter –but once again one task a day to clear a messy room will get there in the end.

  1. Make it fun!

Well I love cleaning but for children you can introduce music and dancing or singing. You can even go so far as dressing up as characters from a favourite book or movie.  Ring the changes a bit so, once in a while get the kids to shampoo the dog, declutter the toy box so they can choose a new toy. On nice days outdoor chores can be good fun such as sweeping the leaves or washing the car.

  1. Reward

Verbal praise is essential but some families have a sticker chart, (one of Super Nannies great tips) this works well if you have more than one child who has completed their chores first and gets the most stickers! It is also good to have a schedule, making the time for cleaning and balancing out the week.

Other families find that they have to make activities more challenging. Trust your child to do some tasks a little quicker or unsupervised (after a bit of practice of course).

  1. Declutter

Just like clearing up for the cleaner (last week’s blog – link) you will get more from your children if they have a clear area to clean. Clutter is confusing – they can of course help you with putting things away in the playroom or kitchen before the task of cleaning can begin.

If you give your children confidence they will feel more motivated to complete the weekly chores and be more independent, they will probably start suggesting new tasks they can take responsibility for like feeding a pet. And don’t forget you are building life-skills, before you know it you are packing them off to university able to cook, clean and look after themselves!

Happy Cleaning… Mrs Mopp x

Should You Clean Up Before The Cleaner Comes?

Should You Clean Up Before The Cleaner Comes?

Ask Mrs Mopp... Cleaning Articles & Guides Mrs Mopp Blog Spot

People think it’s hilarious when I say I have to clean up for the cleaners. So should you clean up for your cleaner? The answer to this has to be ‘No’! But if the question was “Should you tidy up for your cleaner,” then the answer is most definitely yes.

Essentially, I believe you pay a cleaner to clean and not to tidy up. You will get a lot more for your money if your cleaner can get in and actually clean, rather than putting toys away or picking up clothes from the floor.

Continue reading

Top 10 tips for Creating a Clutter-Free Home (and Mind)

Top 10 tips for Creating a Clutter-Free Home (and Mind)

Cleaning tips Inspiration Mrs Mopp Blog Spot

Holding onto clutter can make you feel overwhelmed, stressed and low in energy. If you feel guilty about the amount of ‘stuff’ you have, you are not alone. Many of us are victim of the Evil Clutter Fairy – whether it’s that impulse buy or something to cheer us up, we tend to hold onto everything “Just in case”, so it’s often fear that is holding us back.

If this is you, then are let us help you get started, we promise you’ll feel better for it!

Top 10 tips to De-clutter your Life

  1. Set a Date – don’t procrastinate any longer – set a date to start and stick to it.
  2. Get Help – roping in someone you know and trust to help you, will give you the motivation and confidence to be tough with your throwing out!
  3. Small Steps – if you just cannot face a massive onslaught on your clutter, start with nice, easy bite size chunks of 15 minutes every day. And tackle one room at a time. I guarantee– little by little you will start to feel better as you see the light (and more space) at the end of the tunnel.
  4. Be Systematic – keep on decluttering that room until it is fully cleared. Cupboards, drawers, wardrobes, under beds, on top of wardrobes etc. Don’t be tempted to start on another room.
  5. Take Five – whilst waiting for the kettle to boil, start sorting through your “junk drawer” (every kitchen has one!). Do you really need all those plastic boxes with no lids, empty jars or recipes torn out from magazines?
  6. One in, Two Out – for every new item brought into the home/office, two items must leave… no cheating though, throwing out a piece of paper and empty toilet roll does not count! This rule may even save you money too – yay!
  7. The Clothes Hanger Rule – each time you wear an item move it to one side of the wardrobe, you’ll find you probably wear 20% of your clothes 80% of the time. After six months you will see what items you have never worn and can give them to charity or sell them on eBay.
  8. Box it for Twelve Months – if you just cannot bear to throw certain items away as you may use it, fix it, need it etc. put all these items into a box, seal up it up and pop it in the loft… IF after 12 months you have not opened the box, donate the whole box to a charity shop (without opening it, as that would only tempt you again). I recently ditched curtains and bedding going back 20 years that were still boxed up from house moves!
  9. List and Reflect – every time you feel the urge to buy the latest gadget, dress or yet another pair of shoes, write it on a list of ‘Things I want’ or take a picture. When at home, reflect on your decision and ask “Do I really need it?” If you don’t you’ve saved both space and money!
  10. Be Honest – do you have a problem detaching emotions from items and blackmail yourself into keeping items that you have been given by your children or spent a lot of money on and have never used? Try this little trick: Do you REALLY a) Love it. b) Need it? If you honestly love it and will use it then you can keep it – otherwise ditch it or donate it!

So those were my top tips. I guarantee if you free up the space, take the plunge, get tough and declare war on your junk that you will feel less stressed, more organised and really appreciate what you do have!

If you need a deep clean, before you tackle your decluttering or after the end of a tenancy let Mrs Mopp and her merry Moppettes® clean, sparkle and refresh your home, from top to bottom, allowing you to spend your well-deserved time off and weekends with friends and family. Contact us for a quote.

Cleaning Product Supply: Cleaner Or Client?

Cleaning Product Supply: Cleaner Or Client?

Cleaning Articles & Guides From the Author Mrs Mopp Blog Spot

Cleaning Product Supply: Cleaner Or Client? | Mrs Mopp Cleaning Services Blog Spot

When hiring a cleaner who provides the cleaning materials?

Is it more cost effective to provide the cleaning materials yourself?

Are there pros and cons for who does the supplying? Let’s see…

If you use a sole trader, a cleaning agency or (gasp!) a cash-in-hand-cleaner (please, please don’t do this) the chances are you will supply all the cleaning materials, products and equipment needed to do the job.

If you do supply the cleaning products for your cleaner, we recommend reading our post: 12 things a cleaner needs to do their job well to make sure you are stocked and ready to go.

If you are thinking of using a cleaning business or a cleaning franchise, they may be the offer of a lower tariff for the cost per hour of a cleaner if you supply your own cleaning products. For example, at Mrs Mopp we offer a lower and higher charge rate, depending on who supplies the cleaning products.

But what is better? To supply the cleaning products or have them supplied?

Cleaning Product Supply: Cleaner Or Client | Mrs Mopp Blog Spot

Well, as a starting point, did you know that the average family will spend £540.00 per year on cleaning products – yup £540.00 big ones – that’s a lot of moolah already spent and still no one is cleaning but you

Let’s look deeper…

Client Supply Scenario

In scenario one, let’s say the client will supply the cleaning products and will pay a rate of £12.20 per hour for cleaning, and they have 3 hours cleaning a week.

3 x 12.20 = £36.60 per clean

They have 4 cleans on average per month – 36.60 x 4 = £146.40 per month

We all know there are 12 months in a year – 12 x 146.60 = £1,756.80

Add to that the average UK amount of £540 on cleaning products = £2,296.80 per year 

Cleaner Supply Scenario

In the second scenario, the cleaning provider supplies all the cleaning products and equipment and they charge £13.50 per hour for the service

Based on the same family, with the same requirements as above, of 3 hours cleaning weekly:

3 x 13.50 = £40.50 per clean

4 cleans in an average month = £162.00 per month

12 x 162 =£1,944.00

There is a financial difference of £352.80 pounds per year in savings to the client that pays the higher tariff and has their products supply!! People will always think it is cheaper to supply, but as cleaning providers can buy in bulk, that may not be the actual case. Not only do you not have to worry about if there is enough bleach or polish at home, but you will actually save money and pay for someone to clean your home every week!

When the cleaner provider supplies the product, not only do you not have to worry about if there is enough bleach or polish at home, but you will actually save money AND pay for someone to clean your home every week!

Pros and Cons To Client Supply Vs Cleaning Service

Pros

  • Client can pick scents, brands, and product type
  • Client should be offered a cheaper labour rate from cleaning provider
  • Client has control over products used

Cons

  • More expensive in long term – a cleaner will often buy quality cleaning products in bulk and therefore buy at a more competitive price than the average Jo could at a supermarket
  • You may not be covered by the cleaning services insurance if staining, damage, discolouring, or scratching etc., occur because of a product/piece of equipment you have supplied has not been tested or approved by the cleaning business
  • The cleaning business will not hold the COSHH data on your cleaning products
  • The cleaning business would not have tested your products for streaking, clouding or any other sub-standard finish

People often shop around and try and find the ‘cheapest cleaner” – this is crazy talk to us here at Mrs Mopp because we’re guessing a person’s house is their most expensive outlay and asset, and everything, from the decor and furniture within their home, would have been painstakingly picked and matched, and then, they look for any old person to clean maintain their most prized possession because they are cheap… in their expensive home? Say what?

Questions, Queries and Thoughts

When looking for a cleaning provider, and comparing charge rates, ask yourself what service do they provide for the extra costs? What is the quality of their cleaning products? What is the training and quality control of their cleaners? How long have they traded? What ‘extras’ do clients get?

Ask yourself if you would rather spend a bit extra on an hourly rate, saving money in the long term, (and most importantly, knowing that all products being used in your home are tested, safe, and covered by the insurance of the cleaning provider?) OR would you rather look for the cheapest cleaning provider, supply all the products yourself and hope for the best in terms of service and standard?

As the old adage goes, “You get what you pay for” and I’ve never found a case yet where that has not been true.

Do you have anything you’d like to add to this post? Do you think it is better to supply the products? Why? Please add to the comments below, we’d love to hear from you

Until next time, Happy cleaning!

Mrs M x


Find Mrs Mopp Cleaning Services (UK) Ltd Online

Find Mrs Mopp on Facebook – Blogs, competitions, and cleaning tips

Find Mrs Mopp On Instagram – For cleaning tips and cleaning funnies, along with behind the scenes from the Moppettes and our office teams

Find Mrs Mopp On Twitter – For blogs from Mrs Mopp, and other trusted cleaning household sources, day-to-day cleaning advice and general networking chatter.

Do you live In Telford, Shrewsbury, or the surrounding areas of Newport and Shifnal? Do you need help with your domestic cleaning? Please contact us today with your requirements.

Are you looking for commercial cleaning? Please see our sister company – MMCS (UK) Ltd

 

Mrs Mopp Mother’s Day Giveaway

Mrs Mopp Mother’s Day Giveaway

From the Author Mrs Mopp Blog Spot News

Mrs Mopp Prize Giveaway!

Spoil a special lady on Mother’s day with a pamper-hamper and a free 4 hour clean

What could you win?

Mrs Mopp Mothers Day prize 2017

Win A Mrs Mopp Clean and Pamper Hamper For Mother’s Day

WIN a Mrs Mopp 4 hour standard clean – we will provide the cleaning materials, equipment* and fully trained Moppettes to make your home sparkle and shine. We can either give your home a top to bottom refresh or we can spend that time concentrating on areas that need some special attention, it is totally up to you (*We do not supply mops or vacuums as standard)

WIN a pamper hamper (as supplied by GlitzGlam) containing: 1 x white wicker basket, 2 x gold sparkle champagne flutes, 1 x bottle Fair Trade sparkling Moscato, 2 x face masks, 1 x shampoo/conditioner set, 1 x Dove body spray, 1 x body loofer, 1 x Soap & Glory body butter (Value £45.00)

Prize value £100.00

How Can I Win?

Easy-peasy, just head across to the Mrs Mopp Facebook Page, like it, and then comment and like on our Mother’s Day post. Simples!

Rules

Our Mothers day prize draw will close on Sunday 26th March 2017, with the winner being drawn, on Monday 27th March

The Mrs Mopp Cleaning voucher, for a 4-hour standard clean, will be valid for 6 months from 27.03.17

The cleaning voucher and/or pamper hamper cannot be exchanged for any other product, service or monetary value

Do you want to give the gift of clean to someone special in your life?

Are you looking for a present that is a practical, useful, and different from what they sell in the shops? why not give the gift of clean?

Why not give the gift of clean?

We supply cleaning gift vouchers, for any occasion, from new home vouchers to new mother gifts, “mama’s helping hands”, to ‘with love’ vouchers for a homeowner who could just do with a break from the housework – Mrs Mopp will supply the cleaning products, the cleaning equipment and fully trained Moppettes to help the homeowner with anything from refreshing the home top to bottom, to focusing on areas of the home that may need a little extra TLC, to deep cleaning a room in fine detail

For those who want to do a something a little extra, we can supply gift wrapped baskets as shown on our Facebook page, or we can make up a gift basket of your choice, please contact us for any further information

Take a look at our Facebook Shop for further information

12 Things A Cleaner Needs To Do Their Job Well

12 Things A Cleaner Needs To Do Their Job Well

Ask Mrs Mopp... Cleaning tips Mrs Mopp Blog Spot

 

What Does A Cleaner Need To Clean?

When it comes to hiring a cleaner, some cleaning providers will supply all the cleaning products and cleaning materials, and some will require the to client provide everything themselves – there is normally a difference in costs associated with each option.

If you are going with a lower tariff, within . cleaning business, or if you are employing a sole trader or cleaning agency, it will be usual for the client to provide all the cleaning materials and products, in order for the business to keep their labour and charge rate lower.

So, if you supply the products, what will your cleaner need to do a professional job?

Here’s a handy guide you can print or pin:

12 Things A Cleaner Needs To Do Their Job Well | Mrs Mopp Cleaning Services

 

What do you think of our list? Is there anything you would like to add?

Happy Cleaning,

Mrs M x


Find Mrs Mopp Cleaning Services (UK) Ltd Online

Find Mrs Mopp on Facebook – Blogs, competitions, and cleaning tips

Find Mrs Mopp On Instagram – For cleaning tips and cleaning funnies, along with behind the scenes from the Moppettes and our office teams

Find Mrs Mopp On Twitter – For blogs from Mrs Mopp, and other trusted cleaning household sources, day-to-day cleaning advice and general networking chatter.

Do you live In Telford, Shrewsbury, or the surrounding areas of Newport and Shifnal? Do you need help with your domestic cleaning? Please contact us today with your requirements.

Are you looking for commercial cleaning? Please see our sister company – MMCS (UK) Ltd

3 Things To Expect When Hiring A House Cleaning Service

3 Things To Expect When Hiring A House Cleaning Service

Ask Mrs Mopp... Cleaning Articles & Guides Mrs Mopp Blog Spot

What to look for when hiring a cleaner

Have you done your homework?

Your house is probably your biggest asset. I’m guessing that you worked hard to get a mortgage, to furnish and decorate each room and that you take great pride in the place you call home.

So, when thinking about hiring a house cleaning service, are you putting the same thought into it as you did into say, decorating your home or arranging your home security?

Have you dug into the background of the house cleaning service you are thinking of hiring? Did get quotes from more than one cleaning provider? Or are you only interested in who clean your home the cheapest?

You wouldn’t let just anyone into your home, would you? No of course you wouldn’t, that’s why your here

3 things a cleaning provider should have as standard

House Cleaning Services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

There are millions and squillions of house cleaning services out there. One for every budget and every home. How do you start to choose between them? What questions should  you be asking the potential house cleaning service to know they are the real deal? Would does a good house cleaning service look like?

1. A Good House Cleaning Service Is Insured

You would think this would go without saying, but I can’t tell you how many homes I’ve been to when the client will tell me a nightmare story about a previous uninsured cleaner and the damage done to their property (and how they are usually left out of pocket)

All house cleaning services, in the UK, should have public liability insurance as standard and they should be happy to show you their certificate of insurance whenever you ask to see it.

Side note: It is worth checking that the house cleaning service you use is covered for heat if you want them to use your steam mop or iron, for example, or that they are covered for heights if you want them to clean a high ledge.

If the house cleaning service employs people to do cleaning work, it should also hold employers liability insurance to protect their staff, your property and their business.

Questions to ask the house cleaning service about insurance

  1. What type of insurance do you have for your cleaning business? To what level of cover?
  2. What is your business covered to do? What can you not do within a home (restrictions such as heat, height, chemicals may apply)
  3. What would happen if a cleaner broke or damaged an item?
  4. What would happen if the cleaner lost my house key?
  5. How many insurance claims have you had in the time you have been trading?

House Cleaning Services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

If the house cleaning service cannot produce their insurance details, or always have an excuse when you ask for them, run. Run far away from them!

At Mrs Mopp, we have extra insurances than just the standard requirement, like “key-lock insurance” for example, meaning in the rare event of a key being lost or damaged, we would replace our clients locks and issue them with new keys for their peace of mind. Our business was built around how we would feel about someone being in our home, and what would make us feel safer when giving out our house keys – any house cleaning service worth their salt would be happy to share their certificate of insurance with you and to run through their policies on safety and security for your home to put your mind at ease.

Please take the time to ensure you are giving your house keys to a cleaning provider who is properly insured to clean private homes and double check that they are insured for all cleaning eventualities that are important to you!

House Cleaning Services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

2. A Good House Cleaning Service Will Have References and Testimonials

Unless you are the very first client of a new house cleaning service, chances are there will be someone out there that has used their  cleaning services before.

When speaking with the potential cleaning provider, on the telephone or via email, prior to a home quotation, ask the cleaning provider if they have any references they can bring to the quote to show you?

As well as written references, also ask the cleaning provider if they can provide telephone references where you can speak to an actual real-life client of theirs. (If you are new to having a cleaner and are quite nervous about it, this is a great idea!)

Another port of call when checking out a house cleaning service is to take a look on the ol’ interweb and see what the world says about the service.

One word of slight warning, be careful of Facebook ratings or quotes on websites that say “Mrs A” with no other details, as many people, especially when in buisness start-up mode and looking for clients, will have their friends and family go on to give them a 5* rating as a means to boost to their page.

House Cleaning Services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

Even if there is a compalint on the cleaning providers page take a look to see how they dealt with it – did they deal with it or ignore the bad review? How a person/business acts in times of stress or wrong doing in normally a better indicator of integrity than those who only present a positive and 100% perfect image by deleting or ignoring problems.

As in life, the sign of a solid service or indeed person, is how they handle events when the chips are down and something has gone wrong – did the cleaning service stick to their word and make good? Was there a happy resolution?

A House Cleaning Service Should Be A Legit Business

I am guessing you work very hard to pay for your home and for all the lovely things you have inside of it. I am guessing your home is probably your biggest outlay financially, and I am also guessing that you take the protection of it quite seriously?

The reason I ask you this is because often, so many people give so little thought to whom they hire to clean their homes.

People looking for the cheapest option when it comes to cleaning work, will 9/10 be disappointed.

When on quotes, we often hear from people who hired their friend Jenny’s sisters, best friends uncle, who knew someone who cleans ,in the pub he drinks in and they said they’ll do it cash-in-the-hand and they promised they could clean their whole 5-bed house in 2 hours?!

These people end up very frustrated with their ‘house cleaning service’ (meant in the loosest way).

Personally, I don’t understand that mentality of trying to find “cheap cleaners”. Why oh why, would you just have any random person in your home, that you worked so hard for, who 1. Won’t meet any of the above-mentioned requirements, and 2. IS NOT A RESPECTABLE BUSINESS?

As a homeowner you should know that the house cleaning service you are thinking of hiring is legit – you need to know that they are insured, you need to know how they vet their staff, you need to know how they train their staff, you need to know what their complaints policy is, you need to know how they store your keys, you need to know how they record your personal information, you need to know what they would do if they lost your house key. You need to know all these things.

House Cleaning services: 3 Things To Expect When Hiring One | Mrs Mopp | @MrsMoppUK

Homeowners should want a professional cleaning service, with procedures and structures in place, and be happy to pay the extra £2 or £3 an hour to know their home is in safe hands, with trained cleaning professionals

If you only have a certain budget for cleaning, shop around and find the right cleaning provider for you, as there will be cleaning business out there to suit your cleaning needs and your budget – yes insured, yes with references, and yes as a legit tax paying, HMRC abiding business!

For example, a house cleaning service operating from home, with all the good things we have spoken about here, should have a much lower charge rate than a cleaning business that has premises and employees for example

The point is this – don’t settle for any old cleaner just because it’s cheap, or it’s your best friends, monkeys uncles cousin will do it cash-in-the-hand. Shop around, get a few quotes, check out a few websites…

You spent months trying to find your perfect home, so it’s only right you should spend some time thinking about who you will trust to look after it.

Do you have anything to add to this post? Please comment below

Happy Cleaning!

Mrs M x


Find Mrs Mopp Cleaning Services (UK) Ltd Online

Find Mrs Mopp on Facebook – For Blogs, competitions and cleaning tips

Find Mrs Mopp On Instagram – For cleaning tips and cleaning funnies, along with behind the scenes from the Moppettes and the office teams

Find Mrs Mopp On Twitter – For blogs from Mrs Mopp and other trusted cleaning and household sources, day-to-day cleaning and general chatter and general local networking

Do you live In Telford, Shrewsbury, or the surrounding areas of Newport and Shifnal? Need help with your domestic cleaning? Please contact us today with your requirements.

Are you looking for commercial cleaning? Please see our sister company – MMCS (UK) Ltd

 

 

 

What Does A Cleaner Do Exactly?

What Does A Cleaner Do Exactly?

Ask Mrs Mopp... Cleaning Articles & Guides Cleaning tips From the Author Mrs Mopp Blog Spot

Can I Ask My Cleaner To Chop Wood?

What will a cleaner do in my home? What can I ask them to do? And What Won’t A Cleaner Do?

What Does A Cleaner Do Exactly? What You Can and Cannot Ask A Cleaner To Do | Mrs Mopp Blog

The wonderful Mary-Mary (she’s so good we named her twice!) working hard for Mrs Mopp 🙂

Cleaning businesses come in many shapes and sizes. There are sole traders who work alone, there are cleaning businesses who employ staff members, cleaning agencies who use self-employed cleaners, and cleaning franchises, that are part of a larger National or International cleaning brand/company.

There is a cleaning service out there for everybody and every home, and one that will meet your cleaning requirements, household needs, and budget.

Take a look at our earlier post to find out about the different types of cleaning services available and the pros and cons to each

What does a cleaner do?

Generally, cleaners will all undertake the following cleaning tasks and duties during a domestic clean:

  • High and low-level dusting
  • Cleaning of bathrooms
  • Cleaning of kitchen
  • Vacuuming
  • Mopping
  • Dusting and polishing of shelves, picture frames, units etc.

Some cleaners will also offer the following:

  • Change bedding
  • Empty all internal bins, including main kitchen waste
  • Ironing
  • Washing of dishes/loading of dishwashers

What other things is it okay to ask a cleaner to do?

This will depend on the type of cleaning service you use and the relationship you hold with them. Generally, it is okay and within limits, to ask the following:

  • Polishing silver or brass
  • Cleaning of internal windows
  • Washing and special care cleaning of ornaments
  • To fold washing and put it away
  • Help you de-clutter
  • Tidy up an area

Please note that you may be charged for additional time for extra tasks, or you may have to forfeit areas of your regular cleaning schedule if you are adding extra tasks to the list for your cleaner to do (remember they are only human!)

Some cleaners don’t wash up or iron, as standard, or even if asked, as it is not listed in their service list.  It is always best to enquire, via telephone or email, as to what the cleaning service does offer, and what extras they would be willing to do.  Before you invite a cleaner to your home to quote, make sure your needs will be met and your time not wasted

Below is an example of a cleaning franchise who does not iron or wash dishes, and makes it clear to clients.

What Does A Cleaner Do Exactly? The Things You Can And Cannot Ask Your Cleaner To Do | Mrs Mopp Blog

A screenshot from the website of world’s largest cleaning franchise, Molly Maid, showing what they do not clean

Things Cleaners Don’t and Won’t Do (and shouldn’t be doing)

  • Walk your dog *
  • Look after your children *
  • Do your supermarket shopping *
  • Chop wood for your fire place * (Really!)
  • Sew holes or darn socks *
  • Clean your whole home or a large area on their hands and knees *
  • Unblock your toilet *
  • Be naked or in something skimpy * (that’s a whole other service, my friends!

* = Tasks that a member of my cleaning team, or I, have been asked to do by a client! Yes really. (And yes our Moppettes chopped up the logs that day, as they were out of mobile reception to call the office, and didn’t want to let the new client down!)

What Does A Cleaner Do Exactly? What You Can And Cannot Ask Your Cleaner To Do | Mrs Mopp Blog

As A General Rule, Moppettes Don’t Chop Wood 😉

Next Steps

The first thing to do is look online and search different domestic cleaning services in your local area – take a look at their website, their Facebook, their Twitter and various other social platforms for starters, to get a ‘feel’ for them.

Do they look and sound like a person/business/franchise you could use?

Do they have a clear brand and service offering?

Do they cater for all the cleaning wants and needs you may have?

Do they testimonials and client interaction?

When getting to quoting stage, ask specifically if the cleaner will do X or Y as cleaning tasks, and be open and honest about your expectations

Please read other most recent post on 3 things to expect when hiring a cleaner as a third step, to help align your expectations of the reality of hiring a domestic cleaner.

We hope you have found this post helpful? If you have any comments or points to add, please drop us a comment

Do a good deed – share this post with any of your friends or family you think may find it helpful 🙂

Until next time,

Happy Cleaning!

Mrs M x


Find Mrs Mopp Cleaning Services (UK) Ltd Online

Find Mrs Mopp on Facebook – For Blogs, competitions and cleaning tips

Find Mrs Mopp On Instagram – For cleaning tips and cleaning funnies, along with behind the scenes from the Moppettes and the office teams

Find Mrs Mopp On Twitter – For blogs from Mrs Mopp and other trusted cleaning and household sources, day-to-day cleaning and general chatter and general local networking

Do you live In Telford, Shrewsbury, or the surrounding areas of Newport and Shifnal? Need help with your domestic cleaning? Please contact us today with your requirements.

Are you looking for commercial cleaning? Please see our sister company – MMCS (UK) Ltd