Mrs Mopp Shrewsbury – Meet The Team

Mrs Mopp Shrewsbury – Meet The Team

Mrs Mopp Blog Spot

House Cleaning Services in Shrewsbury

A map of Shrewsbury, with a heart over the centre. The Mrs Mopp logo i sat the bottom of the picture - the logo is pink with writing on saying Mrs Mopp Cleaning Services and has the website written www.mrsmopp.com in smaller letters. There is a circle on the logo with a cleaning lady in a pinny holding a mop and bucket | MrsMoppUK

Mrs Mopp Shrewsbury became a stand-alone branch of Mrs Mopp in 2017 due to continued demand for reliable domestic cleaners in Shrewsbury

Mrs Mopp has worked within Shrewsbury for over 10 years, but as our client list grew it was important for Shrewsbury to have a dedicated team of local Moppettes and a dedicated account manager

Meet the Mrs Mopp Shrewsbury team

First up, meet team leader Zara – Zara has been with Mrs Mopp for over five years and started on our Shrewsbury team as a domestic Moppette.

Zara has worked hard and been a consistent member of the Mrs Mopp team since day one. Did you know, one time Zara’s car broke down and needed to be repaired so, not one to let her clients down, Zara got on her pushbike and cycled to all of her clients for a WHOLE WEEK and didn’t miss a single cleaning service!

Zara, who still cover-cleans when needed, completes all quotes in Shrewsbury and manages her team of Merry Moppettes – book a home visit with Zara

Zara is a mummy to two lovely girls (often seen out posting Mrs Mopp leaflets with their mama around Shrewsbury in their own mini-mopps uniform) give them a wave if you see them around

Mrs Mopp Shrewsbury team leader Zara, with domestic Moppette Amber, on their bikes riding to their clients. Both ladies are smiling

Want to know to know more about Zara, like what her favourite cleaning tip is, or perhaps her hidden talent, or maybe the music she likes to clean to? Find out all that and more by reading Zara’s interview featured on The Best Of Shrewsbury

Meet The Merry Moppettes – Mrs Mopp Shrewsbury

Say hello to Sarah. Sarah has been with Mrs Mopp Shrewsbury for over two years and is an integral part of our team. Sarah cleans many homes across Shrewsbury and is loved by her clients for her attention to detail

Mrs Mopp Shrewsbury domestic Moppette Sarah leaning on a kitchen side, holding a microfiber cloth and a bottle of cleaning solution

Meet Dawn. Dawn is a seasoned and experienced house cleaner, who has been with Mrs Mopp Shrewsbury just over a year, after joining us another cleaning service. Dawn brings lots of cleaning knowledge and a stocked cleaning bag to every service

Mrs Mopp Shrewsbury domestic Moppette Dawn cleaning a client's shower screen in a black Mrs Mopp tabard and pink t-shirt, holding a pink microfibre cloth  | Mrs Mopp UK

Let us introduce our very own Rapunzel – say hello to Rachel, the owner of the most beautiful hair we have ever seen at Mopp Towers. Not only is Rachel a dab hand with a hairbrush, but she is also a wonder with a dustpan and brush. Rachel has received many happy clients reviews since joining our team and is known for her thoroughness in every task

Mrs Mopp Shrewsbury Domestic Moppette Rachel cleaning the bathroom floor of a clients home on her hands and knees. Rachel has very long hair in french braids across her back and is looking towards to camera | Mrs Mopp UK

We have a few Moppettes in training, over at Mrs Mopp Shrewsbury, they will be revealed soon, so keep an eye on our Instagram

For July only we have a special offer running on The Best Of Shrewsbury for Shrewsbury folks looking to book a weekly or fortnightly house cleaning service – 10% off for 3 months (T&C’s Apply) – click the above link to find out more

Want to join our Shrewsbury team? Take a look at our vacancies page or check out Career’s page on Indeed

How Do I Choose the Right Cleaning Service?

How Do I Choose the Right Cleaning Service?

Cleaning Articles & Guides

I’ve been in the cleaning business for many years and I know people can be confused about the various options for finding a cleaner. So what are the pros and cons and how do you choose the cleaning service that is right for you and your home?

I’ve been in the cleaning business for many years and I know people can be confused about the various options for finding a cleaner. So what are the pros and cons and how do you choose the cleaning service that is right for you and your home?

Continue reading

Is guilt preventing you from hiring help in your home?

Cleaning Articles & Guides Mrs Mopp Blog Spot

You work full time, you are a parent full time, a spouse or partner full time and you are on the go full time. You  meet yourself coming backwards, run out of hours in the day and still you will not hire the help you know need. But why? What is stopping you?

It’s that nagging guilty feeling in the back of your head isn’t it… and I bet it says these things to you:

1. Only the rich and well off have cleaners, we don’t need one, we can’t afford one. People will think that I think I am Lady/Lord Muck?

2. I should clean my own house – my house, my mess, my responsibility right? How lazy would I be to hire someone else to do tasks I don’t want to do?

3. I feel like I would be exploiting someone. What if the cleaner thinks that I think I am better than them? How do I handle being a boss/client and telling the cleaner what I want to be done without coming across all superior and Lord-Like?

guilt

Can I read minds? No, sadly I cannot, but I have worked in this industry many years and have done hundreds of quotations in peoples homes. What I have found is this: Women fight with the decision to hire a cleaner far more than men do. Men see it as a practical necessity; who has time for cleaning bathrooms? Women, however, have a harder time – they guilt trip themselves into thinking that they should be able to do and have it all; then they feel inadequate when they can’t keep a hundred and twenty-seven (often self-imposed) plates in the air at all times, it’s a vicious circle of guilt and pressure.

My advice? Let it go people! Take a deep breath and come join us in the 21st century and step out of the pre-programming of an old society and out dated gender roles: it is okay to ask  for (and hire) help! You are not a bad person for not cleaning your own toilet, you are not a bad person for sending your ironing out to be done and you are not a bad person for having a gardener cut your lawn – you are a busy person and a hard working person and you deserves to have some quality time to yourself and if you could give yourself some quality time, you would wouldn’t you, it’s a no brainer?

How to tell the guilt monsters to hush!

1. Only the rich and well off have cleaners

Maybe once upon time that was true but now, with busy lifestyles, a fast-living culture and individuals having more disposable income than before, it is no longer the case. Did you know that over 6 million people in the UK employ a regular cleaning service in their homes and this number grows year on year? Having a cleaning service is for people of all walks of life and I guarantee that there is a cleaning service out there that will suit your needs and your budget. See my earlier posts on What To Look For In A Cleaning Service and What Are the Different Types of Cleaning Service Available.

Even if you cannot afford a weekly service, you could think about having a clean every month, or maybe every quarter. At the very least I would recommend a deep clean/spring clean at least once a year to tackle all the jobs that everybody loves to avoid.

2. I should clean my own house

Firstly, says who? Where is that written other than in 1950’s Good Housewife Guides? Let me ask you – Did you build your own house? Do you grow all your own food? Do you sew all your own clothes? No, no you do not, (other than in imaginary Pintrest World 😉 ). You feel perfectly comfortable paying for those services to be done for you; why would paying someone else to clean your home be any different?

Secondly, unless you live alone, you will not be the only person responsible for making the mess. As was a great, and often repeated phrase of my mothers throughout my childhood: “I did not make the mess alone, so I am not cleaning it alone” – Now you can either 1. draw up a family/roommate cleaning rota (future post coming up about this) and live with the moans, groans and half jobs as your children/spouse/partner/roommate attempt to make you stop asking them for domestic help, 2. mutter sentences of resentment to yourself whilst you begrudgingly clean the kitchen floor because no one has mopped it in three weeks, or 3. You can hire a cleaning service to come in once a week/fortnight/month to help you keep on top of it all without all the drama and family rows. 

3. I feel like I would be exploiting someone

Now unless you are forcing someone into cleaning your bath tub I would imagine that there will be no exploiting going on. In the 1911 UK Census there were 1.3 million people employed as domestic servants, more than in any other industry; the hiring of help within the home is nothing new. Cleaners (some 800,000 thousand registered cleaners in the UK today) have voluntarily decided that cleaning is the job they want to do, just like you decided on your job or profession.

Some people see cleaning as lowly profession, even among the working classes, and that I take great insult at and is a myth I try to dispel within my own work force… cleaning is a very noble job; without cleaners, shops, schools, hospitals, doctors surgeries, dentists, heck even the roads and pathways would not be open or function the way they should. I tell my staff that cleaners are like the fourth emergency service; the silent, forever working presence to every backdrop in society. Do not feel sorry for someone being a cleaner, they are not wanting sympathy, most cleaners are happy and take great pride in their work and enjoy to clean, so you are not exploiting anybody, it is their job.

As long as you speak to your cleaner in the same manner you would speak to anyone else you interact with then there are no problems. If you are unhappy about an element of your clean or need to give a different set of instructions to your normal clean, just approach your cleaner as you would a colleague for example, in a friendly, polite and straight forward manner. Cleaners want to do a good job, they like to have happy clients and will not take offense at an area that was missed being pointed out or being given a list of different tasks.

As a final point, and just as a forewarning,  even when you hire a cleaning service you may still feel pangs of guilt and also resentment at some one else cleaning your home when you feel like you should be doing it. This is normal and is something I will cover that in next weeks post to help you overcome.

If you have any thoughts or feelings (or stories) about the topic of guilt when hiring a cleaning sevices, I would love to hear them.

Thanks for reading – Mrs Mopp x

NEXT WEEK: Top 3 Cleaning Client Problems And How To deal With Them 

 

What Can Mrs Mopp Do For YOU?

Mrs Mopp Blog Spot

The New Year is upon us and as we venture into year 5 with our business, we would like to know what YOU would like to see from Mrs Mopp Cleaning Services – Please take 2 minutes to complete our quick survey about tips, blogs and prizes and help us keep all content relevant, helpful and useful for our readers.

What would you like to see from Mrs Mopp in 2013?

With our thanks for your help and co-operation 🙂

Christmas Opening 2012

Mrs Mopp Blog Spot

‘Tis the season to be jolly, far-a-la-a-la-a-la-la-la..

Once again the festive period is almost upon us. For the first time in our trading history we have decided to have a complete Christmas shutdown, due to the days the season falls this year and to be able to spend some time with our families and friends, so we are all ready and  refreshed for 2013.

 

 

We will be closing, for Christmas, on Friday 21st December 2012 and re-opening and back to work on Wednesday 2nd January 2013. 

We will not be undertaking any cleaning, ironing or laundry works over this period, unless it has been previously agreed with our office and Moppettes. Normal cleaning schedules will commence the 02/01/13 – should you have any queries or wish to re-arrange/add/change/or move a clean and/or laundry collections please email our offices on info@mrsmopp.com

We thank you for your custom and support through out 2012 and we look forward to serving you in 2013. Have a very Merry Christmas and we all wish you the best of health, wealth and prosperity for the new year

Best wishes,

Kelly and all staff at Mrs Mopp

I need some help in my home… now what?

Cleaning Articles & Guides Mrs Mopp Blog Spot

Modern life is busy – we have demanding jobs, demanding relationships, demanding children and demanding social lives. So how do we “have it all” and stay on top of this game called life? Well, just as in business, there comes a time when you need to delegate the jobs you just don’t have time for/are no good at/take you an age to do/you don’t have the skills for etc. by employing some outside help.

So, before you start to drown in your martyr-dom of trying to do everything… take your underware off from the outside of your trousers and look for some help!

Do you drown in the demands on your time? Maybe time for some outside help!

 

There are many ways that we can all relieve the stress from our daily lives by hiring other people to take on the burdens for us; there are life organisers, like Tick It Off, who will take on anything you have going on; from de-cluttering tasks, to organising a party, to organising your home office or schedule, to returning your library books. There are pet groomers, pet walkers, gardeners, window cleaners, child minders, painters, repair men and, of course, cleaners.

So now that we have admitted to our self we need help, what are the next stages?

1. Do your research

Weather you are looking for a dog groomer, a life coach or a cleaner you need to do your homework. With the wonderful world of the online web, you don’t even have to leave your chair to do this! Use search engines to type in what you are looking for and in what area, then have a look at several websites (also check out any Facebook, Twitter, Pintrest, Google+ etc sites they may have). How does their online presence look? What types of things do they post about? Do they have a large following? Do they have recommendations or testimonials online about their business? Do they interact with their audience?

You can find out a lot on a person/business from the internet – does the business you are looking at relate to you? Do you like how they write/interact? Do they provide value to their online visitors?

2. Have 3 quotes

So you’ve looked online, there are a couple of websites you like the look of and their Facebook profiles seem to be exactly what you are looking for. Now what?

Make contact. Call them, email them or submit a website query form – How did they answer? How long did it take for someone to come back to you? Did they sound friendly and keen for your business?

Next, invite them to your home – personally I suggest seeing the top 3 you liked the look of online. Try and see the prospective businesses on the same day, if you can, so that the meetings stay fresh in your mind and are easier to compare. Ask all to bring copies of their insurance, their references and evidence of their work if applicable, then…

3. Interview the potential business

Any personal service worth their salt should be able to answer any question you throw at them regarding their services. Don’t be afraid to draw up a list of questions so that you don’t forget or get caught up with the sales pitch without actually finding out if that service fits your needs. Some questions I would suggest are as follows;

1. How long have you been trading?

2. What did you do before this business?

3. Who does the work, you or do you have staff?

4. How do you train and vet your staff?

5. Have you ever had to claim against your insurance?

6. How do you monitor your quality?

7. What do I do if I ever have a problem or am not happy with an element of your service?

8. How do I pay you?

9. What makes you different from your competitors?

10. (The million dollar question) Do you have references I can contact who will validate your service?

Just as you would at work – get the best people for the job in your home

 

Now that you have looked at the businesses online, had 3 quotes to compare and interviewed each business inside-and-out, you should have all the information you need to employ your outside help. So, make that call, offer that work to the service business and then go and sit down with a cup of tea and decide what you are going to do with that free time you have just given yourself…