What Should I Look For In A Cleaner?
So, you have finally decided to get some help in your home. Yay! Brilliant news, just think of all that time you will have to play with, ah good times, lunch with friends, reading that long meant to be read book, taking a stroll… but before we rush ahead, we need to find the right person to clean our homes for us. But who? And how?
As, those regular readers will know, there are four types of cleaning service to choose from, so this post is written to encompass them all – some questions will apply to all business models some questions will not, use your ‘noggin on that.
Where to find a cleaner or cleaning service
- By word of mouth – who does your friend use to clean their home? Who does your colleague use? Ask around, hear some reviews.
- Local publications – Local sole traders and businesses tend to advertise in local press and magazines
- The internet – Type in different search words like “cleaners in Telford” or “Domestic Cleaners in Telford” to find what you are looking for – please note that the top three results in the yellow area are paid for placings
- By leaflet Drop – Leaflet dropping is very popular for cleaning businesses, even in this high tech age. When calling from a leaflet make sure it has actual details about the actual business and is in fact a real, registered business and not just somebody looking to make a quick buck.
Things you need to know about you cleaning Service
- Are they insured? – What are they insured for, what does it cover? What is the value of their insurance? What is the excess on the insurance and who would be responsible for that in the event of a claim?
- How do they vet their cleaners? – How are the employees or subcontractors referenced? Where did they recruit them? How much of the cleaners back ground do they check?
- How do they train their cleaners? – Do they have a training process? Do they give any training?
- How do they quality check the cleaning work? How do they ensure your cleaner is working the correct times and/or delivering the correct standard?
- Who can I call if I have a problem or issue?
- What do I do if I am not happy with my clean?
Things you need to know about your cleaner
- How long have they worked for the business/franchise/agent/themselves?
- How many other houses do they clean?
- Do they have references and recommendations?
- What training have they had?
Each area can go more in depth and I will be writing future blog posts on interview questions to ask a cleaner/business owner but for now you are armed and ready to find that domestic cleaning fairy to serve you and your home.
If you have any thoughts or questions I would love to hear them.
Thanks for reading – Mrs Mopp x
NEXT WEEK: The Guilt Of Employing A Cleaner In Your Home